Siobhán Barry

Over the course of the last 12 years, I have worked for a group of eleven Consultant Radiologists in their private rooms in University Hospital Limerick in varying roles.

Starting as medical secretary where my duties included coordinating patient appointments and highly sensitive data in line with GDPR guidelines, typing of patient and medico-legal reports and dealing with large volume of calls and correspondence.

I took a two year break from the company at the end of 2018 to complete my degree, but during this time I also took on temp work within the HSE.

When I returned to Limerick Diagnostic Imaging my duties were focused more on accounts, particularly hospital billing - completing health insurance forms, procedural codes and submitting and monitoring claims with health insurance companies.

Following the retirement of the previous manager I took on the lead role where my duties included the day to day operations of the practice, as well as creating and managing rotas and timetables for the doctors, producing monthly business activity reports, account reconciliation and producing regular and accurate financial reports.

With the upcoming introduction of Sláintecare in public hospitals, the Consultants made the decision to close their private rooms and I have been made redundant.

- Providing flexible temporary administrative support to a range of departments both within UHL and Community services

- Dealing with a high volume of phone calls, emails and highly confidential correspondence

- Greeting and checking in patients whilst adhering to Covid guidelines for both patient and staff safety

- Liaising daily with multi-disciplinary teams

- Processing sensitive patient records, including filing of investigative reports and correspondence in a timely and efficient manner

- Dealing with patient and medical professional queries via email, telephone, letter and in person in a professional friendly way

- Great customer care skills, developing a good working relationship with colleagues, internal departments, external medical practices, and patients

- Co-founded the Sports and Social Club to help further unite and build relationships in a large workforce

- Developed daily activities and supervised 30 primary school-aged children

- Organised buses and collected children from multiple schools across the city

- Liaised with parents re: fees, timetables, menus and general day-to-day care of their children