Siobhan Farrell
Co Galway,Ireland
Summary
Dedicated professional with a strong foundation in customer service, known for a positive attitude and exceptional communication skills. Demonstrates proficiency in time management and efficiency, ensuring tasks are completed promptly and accurately. Skilled in money handling, with a focus on delivering excellent service and enhancing customer satisfaction. Committed to leveraging these competencies to contribute effectively to team success and organisational goals.
Charismatic and driven individual with background in customer service and hospitality. Possesses strong communication and problem-solving skills, paired with ability to work well under pressure. Aims to create memorable experiences and contribute to thriving bar environment.
Friendly and outgoing with knack for creating memorable customer experiences and ensuring smooth service. Skilled in communication and teamwork, able to adapt quickly to new environments. Ready to bring energy and dedication to [Desired Position] role.
Overview
22
22
years of professional experience
5
5
years of post-secondary education
Work History
Bartender
Crows Bar/Murphys
Athenry, County Galway
11.2023 - 03.2024
- Maintained a clean and organised bar, enhancing customer satisfaction.
- Welcomed guests with friendly conversation and fun atmosphere.
- Completed end-of-day cleanup to reset bar for next day.
- Adapted quickly to different situations maintaining efficiency even under pressure.
- Collaborated with team members to provide seamless service during busy periods.
- Created an inviting atmosphere through friendly interaction with customers.
- Set up bar area daily with clean furniture, supplies and beverage stock for typical bar demands.
- Handled cash transactions securely minimising risk of theft or fraud.
ESPA Spa Attendent/Supervisor
G Hotel
Wellpark Galway, Ireland
10.2014 - 11.2023
- Managed daily operations to increase productivity.
- Supervised activities of workers and enforced safety regulations.
- Trained new hires and set up mentoring relationships to drive team performance.
- Coordinated with other supervisors to maintain consistency across shifts.
- Led team meetings, ensured clear communication amongst all members.
- Delegated tasks appropriately, achieved balanced workload among team members.
- Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
Bartender
The Hop Inn
Athenry, County Galway
03.2012 - 09.2014
- Maintained a clean and organised bar, enhancing customer satisfaction.
- Welcomed guests with friendly conversation and fun atmosphere.
- Completed end-of-day cleanup to reset bar for next day.
- Adapted quickly to different situations maintaining efficiency even under pressure.
- Set up bar area daily with clean furniture, supplies and beverage stock for typical bar demands.
- Handled cash transactions securely minimising risk of theft or fraud.
Bartender
Cunniffes Pub
Cloonboo, County Galway
01.2003 - 12.2009
- Maintained a clean and organised bar, enhancing customer satisfaction.
- Welcomed guests with friendly conversation and fun atmosphere.
- Completed end-of-day cleanup to reset bar for next day.
- Adapted quickly to different situations maintaining efficiency even under pressure.
- Created an inviting atmosphere through friendly interaction with customers.
- Set up bar area daily with clean furniture, supplies and beverage stock for typical bar demands.
- Handled cash transactions securely minimising risk of theft or fraud.
Checkout operator/Checkout Supervisior
Tesco Supermarket
Galway, County Galway
01.2004 - 10.2007
- Improved customer satisfaction by providing prompt, courteous service at the checkout.
- Scanned products quickly, memorising codes and prices for unmarked products.
- Made sure baskets, bags and trolleys were available for customers and didn't obstruct aisles or entrances.
- Operated till accurately, reducing errors in cash handling.
- Maintained cleanliness of checkout area for an organised and professional environment.
- Checked customer ID when selling age-restricted items, following store policy.
- Assisted customers to find products, enhancing their shopping experience.
- Kept checkouts areas and general store clean and orderly.
Receptionist/Jr Hair stylist
Andys Haircare
Prospect Hill Galway, Ireland
01.2002 - 09.2005
- Managed phone calls, resulting in effective communication flow within the company.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive impression of the company.
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
- Delivered front of house duties with warm and professional manner.
- Maintained an organised reception area for a professional business environment.
- Handled appointment scheduling to ensure smooth daily operations.
- Answered and helped resolve enquiries from clients, vendors and general public.
Education
All secondry Education Exams -
Moinin na Gciseach secondry school
Wellpark Galway 09.1989 - 07.1994
Skills
- Positive attitude
- Customer Service
- Communication
- Time-management
- Time efficiency
- Money handling
Affiliations
- Walking ,reading,
- Keeping fit both mentaly and physicaly
Timeline
Bartender
Crows Bar/Murphys
11.2023 - 03.2024
ESPA Spa Attendent/Supervisor
G Hotel
10.2014 - 11.2023
Bartender
The Hop Inn
03.2012 - 09.2014
Checkout operator/Checkout Supervisior
Tesco Supermarket
01.2004 - 10.2007
Bartender
Cunniffes Pub
01.2003 - 12.2009
Receptionist/Jr Hair stylist
Andys Haircare
01.2002 - 09.2005
All secondry Education Exams -
Moinin na Gciseach secondry school
09.1989 - 07.1994
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