Sintija Santa Cica
Galway ,County Galway
Summary
Confident marketing and sales graduate with the ability of providing excellent customer service thanks to exceptional people skills and dedicated work ethic. Experienced in providing accuracy and efficiency in day-to-day tasks. Detail and customer focused. Have the ability to work as a part of team or on own initiative.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Catering Assistant
The Good Eating Company
Galway , County Galway
2018.10 - 2023.07
- Addressed customer questions and concerns with knowledge of menu items, ingredients and allergens.
- Upheld outstanding levels of cleanliness through methodical clean-as-you-go approach.
- Maintained skills across various kitchen roles, providing support in alternative positions during staff absences.
- Operated cash register to quickly process sales, maintaining excellent customer service levels.
Waitress
Sol Rio
Westport , County Mayo
2017.03 - 2018.01
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
Education
Bachelors in Marketing & Sales L8 - Business
Atlantic Technological University
Galway, County Galway 2022.09 - 2023.05
Bachelor of Marketing & Sales L7 - Business
Atlantic Technological University
Galway, County Galway 2019.09 - 2022.05
Skills
- Social media strategy
- Content marketing
- Creative strategy support
- Campaign development experience
- Superb time management
- Sales and marketing presentations
- Customer service
- Enthusiastic communicator
- Result driven
- Customer focused
Languages
English
Fluent
Latvian
Native
Russian
Advanced
Timeline
Bachelors in Marketing & Sales L8 - Business
Atlantic Technological University
2022.09 - 2023.05
Bachelor of Marketing & Sales L7 - Business
Atlantic Technological University
2019.09 - 2022.05
Catering Assistant
The Good Eating Company
2018.10 - 2023.07
Waitress
Sol Rio
2017.03 - 2018.01
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