Sinead Reardon
Cork
Summary
Resourceful Office Manager with many years of experience optimizing office procedures and overseeing operations. Skilled in schedule management, payroll administration, and business correspondence coordination. Disciplined and systematic professional thrives in high-pressure, team-based atmospheres.
Overview
9
9
years of professional experience
Work History
Office Manager
123 Dental- West 41st Dentistry at Yew
Vancouver
03.2022 - 08.2024
- Provided guidance to staff on insurance coverage and payment options for patients.
- Monitored inventory of dental supplies and placed orders when necessary.
- Assisted in training new employees on office policies and procedures related to dental services.
- Implemented strategies to improve efficiency in the day-to-day operations of the office.
- Prepared monthly reports summarizing activity within the dental practice for review by senior management.
- Created reports detailing daily activities, staff performance metrics, and other relevant information.
- Recruited and trained new employees to meet job requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Treatment Coordinator
123 Dental - Arbutus north Dental
Vancouver
05.2020 - 03.2022
- Managed patient scheduling, appointment reminders, and follow-up calls.
- Provided support to clinical staff with insurance verification and authorization processes.
- Conducted follow-up calls to confirm appointments.
- Verified patient insurance coverage prior to treatments or procedures being performed.
- Performed administrative duties such as filing, faxing, photocopying, scanning documents.
- Maintained communication with healthcare providers regarding referrals and authorizations.
- Answered phone calls from current and prospective clients regarding their inquiries about treatments or procedures offered by the practice.
- Prepared financial estimates for proposed treatments in consultation with dentists.
- Processed payments from patients for services rendered.
- Collected payments from patients and arranged payment schedules.
Dental Receptionist
Dr Khai Pham Dental
Vancouver
07.2018 - 05.2020
- Greeted patients, provided them with necessary paperwork, and verified insurance information.
- Answered incoming calls, scheduled appointments, and confirmed patient visits.
- Provided assistance to dentists during dental treatments and procedures as needed.
- Created a welcoming environment for patients by providing exceptional customer service at all times.
Dental Nurse
Lyden Dental
Cork
05.2015 - 07.2018
- Assisted dentist in providing dental treatments, such as fillings and extractions.
- Prepared and maintained dental instruments, materials, and equipment for use by the dentist or hygienist.
- Ensured a clean and safe environment for patients in accordance with infection control policies.
- Assisted with ordering supplies and maintaining inventory levels.
- Prepared patients for dental treatments with welcoming and comforting manner to reduce stress.
Education
Diploma - Dental Nursing
University College Cork
Cork03-2016
Skills
- Administrative Support
- Staff hiring
- Contract Administration
- Customer Service
- Inventory Control
- Policy Development
References
References available upon request.
Timeline
Office Manager
123 Dental- West 41st Dentistry at Yew
03.2022 - 08.2024
Treatment Coordinator
123 Dental - Arbutus north Dental
05.2020 - 03.2022
Dental Receptionist
Dr Khai Pham Dental
07.2018 - 05.2020
Dental Nurse
Lyden Dental
05.2015 - 07.2018
Diploma - Dental Nursing
University College Cork
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