Sinead O'Sullivan

Owned and managed salon since 2014 on busy street in Kilkenny City, operating as sole worker on full-time basis.

Duties included:

• Provided hair consultations to understand client needs.
• Executed various hair cutting techniques to achieve desired styles.
• Applied hair coloring and highlighting methods to enhance client appearance.
• Coordinated scheduling and appointments to maximize client satisfaction and service delivery.
• Provided exceptional customer service throughout appointment process, ensuring positive client experiences from consultation to treatment completion.
• Kept accurate records of client details including contact information, appointment dates and times, payment methods and service history.
• Organised appointments with customers at convenient times for them.

• I have completed my placement and modules for FETAC Level 5 Healthcare. Some skills learned during this time were:
• Assisted clients with daily living activities and personal care tasks.
• Established rapport with clients to better understand their individual interests and requirements.
• Monitored and documented changes in clients' conditions, including skin health.
• Provided support to clients while ensuring dignity and privacy are upheld.
• Ensured a safe environment by following safety protocols and conducting regular inspections.
• Implemented infection control measures to maintain a hygienic environment.
• Protected clients' confidentiality by securely handling sensitive information.

• Specialized in hair care and styling for diverse clientele. I am responsible for enhancing the appearance of my clients by offering hair care services such as haircuts, coloring, conditioning, hair styles, among other treatments.
• Demonstrated high attention to detail in all hair care services.
• Thrived in high-pressure environments while providing hair care services.
• Exhibited strong communication skills when interacting with clients.
• Being able to assess customers' needs.
• Possessed extensive knowledge of various hair care products to recommend optimal solutions.
• Applied creativity to design unique hairstyles for clients.
• Demonstrated patience while assisting clients with hair care services.
• Being patient.
• Engaged effectively with clients to foster a welcoming salon atmosphere.
• Newpark Shopping Centre, Kilkenny

• Managed Jack and Jill's hair salon, ensuring smooth business operations and quick problem identification.
• Developed policies, directed daily operations, and organized the allocation of materials and human resources.
• Patrick Street, Kilkenny