Sinead O'Heaire
Blanchardstown,Ireland
Summary
Enthusiastic Sales Assistant experienced in customer engagement and driving sales. Created memorable shopping experiences that fostered repeat business and customer loyalty through effective upselling and inventory management. Currently pursuing Level 6 Diploma in Illustration, seeking part-time opportunities to complement academic commitments.
Overview
21
21
years of professional experience
6
6
years of post-secondary education
Work history
Sales assistant
Dunelm
Dublin, Ireland
2025.10 - 2025.12
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Operated cash registers with accuracy and processed cash and card transactions.
- Followed company procedures and guidelines for smooth retail operations.
Night support worker
Tiglin
Brittas Bay, Wicklow, Ireland
2020.07 - 2024.12
- Supported clients with personal care tasks, enhancing dignity and comfort.
- Communicated effectively with residents, building strong relationships.
- Handled conflict situations calmly, fostering a safe space for all residents.
- Facilitated group activities, fostering a sense of community amongst residents.
- Provided therapeutic Art classes with one-to-one guidance.
- Complied with company policies and procedures to maintain quality standards.
- Documented daily reports accurately, ensuring continuity of care.
Senior sales associate
Hickeys Home Focus
Blanchardstown, Ireland
2014.01 - 2020.03
- Assisted clients in making informed purchasing decisions, fostering trust and loyalty.
- Managed customer complaints effectively, restoring confidence in our products and services.
- Created a positive shopping environment, resulting in repeat business.
- Trained junior staff members, enhancing their product knowledge and sales skills.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
Supervisor
Inspiring Ideas
Blanchardstown, Ireland
2005.03 - 2013.03
- Delegated tasks to optimise team workload balance.
- Fostered positive work culture, improving employee morale.
- Resolved customer complaints promptly, enhancing overall customer satisfaction.
Education
NVQ Level 5 - Illustration
Ballyfermot College of Further Education
Dublin 2024.09 - 2025.04
Diploma in Visual Culture - Art and Design
NCAD
Dublin 2018.09 - 2019.04
Leaving Certificate -
Blakestown Community School
Dublin 1984.09 - 1989.06
Skills
- Customer Service
- Payment Processing
- Till management
- Cash management
- Stock control
- Visual merchandising
- Time optimization
- Computer literate
- Effective listening
- Strong empathy
- Initiative taking
- Positive attitude
Affiliations
- Painting, Drawing, Sewing, I love all things creative. Love the movies and a good book is never too far away.
References
References available upon request.
Timeline
Sales assistant
Dunelm
2025.10 - 2025.12
NVQ Level 5 - Illustration
Ballyfermot College of Further Education
2024.09 - 2025.04
Night support worker
Tiglin
2020.07 - 2024.12
Diploma in Visual Culture - Art and Design
NCAD
2018.09 - 2019.04
Senior sales associate
Hickeys Home Focus
2014.01 - 2020.03
Supervisor
Inspiring Ideas
2005.03 - 2013.03
Leaving Certificate -
Blakestown Community School
1984.09 - 1989.06