Sinead Curran
Athy,Ireland
Summary
Dependable individual with a strong background in retail management, customer service, and administration. Experienced in building positive customer relationships, supporting daily business operations, and managing a wide range of responsibilities in busy working environments.
Throughout previous roles, I successfully coordinated weekly tasks, supported ongoing business projects, and adapted to changing priorities while maintaining a high standard of customer service. I take pride in establishing positive relationships with customers, creating welcoming environments, and ensuring that daily operations run efficiently.
I am highly organised, approachable, and able to work effectively both independently and as part of a team. With strong communication skills, a proactive attitude, and a proven ability to work in fast-paced environments, I am committed to delivering excellent service and contributing positively to any workplace.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work history
Retail Manager
Croí na Follaíne
Kildare
05.2021 - 01.2023
- Provided exceptional customer service in a busy retail environment.
- Supported daily shop operations and assisted with staff scheduling.
- Resolved customer queries and complaints with professionalism.
- Ensured clean, organised, and welcoming displays throughout the shop.
- Contributed to stock management and merchandising efforts.
- Facilitated training and support for new staff members.
- Collaborated efficiently as part of a team in fast-paced settings.
- Optimised merchandise display, contributing to improved store aesthetics and shopper engagement levels.
- Maintained health and safety standards to ensure safe shopping environment for customers.
- Completed opening and closing procedures each day.
Administrative Assistant / Marketing
Dynamic Consultancy Solutions Ltd
Kildare
04.2019 - 05.2021
- Facilitated customer communications and managed scheduling tasks.
- Assisted in organising records and performing administrative duties.
- Operated efficiently in a high-paced office environment.
- Ensured attention to detail and maintained organisation.
- Handled sensitive information discreetly maintaining high level confidentiality at all times.
- Interacted professionally with clients providing excellent service at all times.
- Handled incoming calls for staff, answering questions, directing calls and documenting messages.
- Supported staff with administrative needs for photocopying, faxing and filing.
Animal Care Assistant (Volunteer)
KWWSPCA
Athgarvan, Co Kildare
07.2023 - 07.2024
- Worked as part of a team to complete daily responsibilities efficiently
- Maintained high standards of cleanliness and hygiene
- Followed structured routines and instructions carefully
- Assisted in maintaining safe and organised environments
- Engaged with animals regularly through play and exercise routines, encouraging physical activity.
- Conducted routine checks on animals' wellbeing throughout the day.
- Provided basic care for animals by cleaning kennels, feeding and grooming.
Education
Bachelor of Science - Wildlife Biology
MTU
Kerry 01.2025 -
QQI Level 6 - Animal Science
Institute of Further Education
Carlow 10.2024 - 05.2025
QQI Level 5 - Animal Care
St. Conleths
Newbridge 10.2023 - 05.2024
QQI Level 5 - Digital Marketing
The Open College
Online 2021/2021 -
Skills
- Customer service and communication skills
- Fast-paced environment experience
- Teamwork and reliability
- Cash handling and interaction
- Time management and organization
- Clean and organized workspaces
- Stock management and merchandising
- Flexibility and adaptability
- Dependability and reliability
- Record-keeping proficiency
Certification
- First Aid Responder (FAR)
- Canine First Aid Diploma
- Manual Handling & Restraint Diploma
- Canine Nutrition Diploma
- Dog Grooming Diploma
References
References available upon request.
Timeline
Bachelor of Science - Wildlife Biology
MTU
01.2025 -
QQI Level 6 - Animal Science
Institute of Further Education
10.2024 - 05.2025
QQI Level 5 - Animal Care
St. Conleths
10.2023 - 05.2024
Animal Care Assistant (Volunteer)
KWWSPCA
07.2023 - 07.2024
Retail Manager
Croí na Follaíne
05.2021 - 01.2023
Administrative Assistant / Marketing
Dynamic Consultancy Solutions Ltd
04.2019 - 05.2021
QQI Level 5 - Digital Marketing
The Open College
2021/2021 -