Sinead Cooney

As a Recruitment & Scheduling Manager, I am responsible for every aspect of the client project, including:

• Orchestrate end-to-end client projects, overseeing recruitment processes, from job posting to candidate screening
• Conduct comprehensive background checks and collaborate with clients on candidate approval
• Develop, maintain and control project schedules, aligning with requirements and industry best practices
• Manage field researchers availability and streamline schedules to meet project demands
• Attend project briefings and client meetings, building and nurturing strong relationships with stakeholders
• Oversee and coordinate onboarding processes, including training and managing fieldwork
• Handle unexpected scheduling changes efficiently
• Document scheduling processes meticulously, maintaining thorough records
• Confirm project invoicing requirements in collaboration with the finance department.

• Organized and maintained daily standard activities, including arts and crafts, baking, gardening, games, walks, hand massages and sensory experiences
• Planned and executed special activities such outings, garden visits, parties and seasonal celebrations
• Developed and implemented daily and weekly activity programs
• Maintained detailed daily files and charts for residents, documenting planned and completed activities
• Ensured each resident had an updated “Life Story Book” for personalized care
• Kept nursing staff informed about resident conditions
• Assisting with the orientation of new Residents to the Nursing Home environment
• Attending in-service training and education programmes as may be required
• Facilitated the orientation of new residents to the nursing home environment
• Attended in-service training and education programs as required.

(Redundancy due to Covid-19)

• Conducted outgoing and incoming calls to clients, next of kin and carers
• Compiled daily incident/accidents reports and managed next of kin and client complaints
• Addressed and managed client complaints and next of kin concerns
• Completed weekly Key Performance Indicators (KPIs)
• Managed carers, handling holidays, issues and rosters
• Updated carers through weekly rosters and phone calls
• Led the recruitment process, utilizing LinkedIn for candidate identification
• Conducted phone screening and face to face interviews.

• Prepared monthly rosters for 150+ clients
• Complied daily incident/accident reports
• Generated weekly Key Performance Indicators for sales meetings
• Complete weekly KPI for sales meetings Managed and addressed all issues and complaints
• Ensured consistent high-quality care for clients
• Contacted next of kin in case of client incidents, falls, or passing's.

• Conducted aircraft searches for carriers like Aer Lingus, Delta Airlines and United Airlines
• Identified and addressed suspicious items on board aircraft
• Inspected ramps for sharp objects, rubbish, and debris
• Executed thorough pat-down searches for selected passengers in US Preclearance
• Monitored and marked selectee passenger at boarding gates
• Verified employee Ids, including those of airport police.