Sinéad O'Shea
Galway,Ireland
Summary
Outgoing Office Administrator with 40 years of experience with a talent for multitasking and resolving issues as they arise. Adept in personal time management while simultaneously greeting clients, managing phone and tackling requests made by staff. Friendly and respectful with a positive attitude that creates a warm and inviting office atmosphere.
in addition, I have alot of experince with working and caring for animals
Overview
41
41
years of professional experience
Work history
Volunteer Charity worker
MADRA Dog Rescue
Galway, County Galway
2008.05 - Current
- Dog walking
- Kennel management
- Home checking potential new owners,
- Fostering dogs pre-adoption, specialising in nervous dogs and helping them to adjust to home life.
- Fundraising
- Transporting dogs to and from the kennels
Office administrator
James Roche, Engineer.
Galway, County Galway
1988.01 - Current
- Implementing effective filing systems.
- Maintaining a clean and organised workspace.
- Clear communication skills.
- Maintaining office supplies.
- Handling sensitive information discreetly, adhering strictly to confidentiality protocols at all times.
- Resolving customer queries promptly.
- Coordinating meetings and appointments.
- I have excellent typing and audio dictating skills.
Medical secretary
Turloughmore Health Centre
Turloughmore, County Galway
1984.06 - 1987.12
- Managed medical records to ensure accuracy and accessibility.
- Developed friendly relationships with patients to improve their comfort level during visits.
- Promoted a positive patient experience through professional telephone etiquette.
- Helped maintain cleanliness within consultation rooms.
- Executed tasks given by healthcare professionals effectively.
- Maintained patient confidentiality by adhering to strict data protection policies.
- Improved office efficiency with organised filing systems.
- Transcribed medical reports accurately.
- Photocopied and scanned documents to update patient records.
- Typed dictation from doctors and updated charts of patients.
- Followed strict safety standards, patient protection requirements, and legal guidelines.
Education
Certificate of Higher Education - Secretarial Course
The Commercial Academy
Galway 1983.09 - 1984.05
Animal Nursing
Veterinary Hospital
Dublin 1982.09 - 1983.06
Leaving Certificate -
La Sainte Union Secondary School
Co. Offaly 1982.06 -
Skills
- Organisational efficiency
- Efficient time management
- Outlook email system mastery
- Supply ordering experience
- Multi-Tasking capability
- Communication Skills
- Filing system development
- Telephone etiquette observance
- Microsoft Office
- General administration
- Audio dictation
- Office supply management
- Excellent typing skills
Affiliations
- I am a keen gardener, I enjoy walking my dogs and I am currently studying canine massage which will assist me further in caring for my foster dogs.
Timeline
Volunteer Charity worker
MADRA Dog Rescue
2008.05 - Current
Office administrator
James Roche, Engineer.
1988.01 - Current
Medical secretary
Turloughmore Health Centre
1984.06 - 1987.12
Certificate of Higher Education - Secretarial Course
The Commercial Academy
1983.09 - 1984.05
Animal Nursing
Veterinary Hospital
1982.09 - 1983.06
Leaving Certificate -
La Sainte Union Secondary School
1982.06 -