Kushal Sarkar
Dublin
Summary
Dedicated and professional individual with extensive experience in finance management and retail business. Co-founded a reputable travel start-up, showcasing entrepreneurial skills and a drive for success. Over 6 years, honed abilities in leadership, teamwork, time management, customer relationship management, and multitasking. Core expertise in project finance, business development, customer service, and retail management.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Customer Assistant
Tesco Superstore
06.2024 - Current
- Listened to customer needs and desires to identify and recommend optimal products.
- Performed cash, card, and check transactions to complete customer purchases.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Served "Click and Collect" customers.
- Kept the shopping floor neat and tidy, and performed waste management following the store guidelines.
- Managed the back storage inventories efficiently.
Sales Assistant
Mr. Price
10.2023 - 03.2024
- Helped customers locate products and checked store system for merchandise at other sites.
- Fielded customer questions to share information about products, availability, and pricing.
- Used in-store system to locate inventory and place special orders for customers.
- Stocked merchandise, clearly labeling items, and arranging according to categories.
- Performed cash, card, and check transactions to complete customer purchases.
Co-Founder
Timescape Holidays
11.2021 - 12.2023
- Actively participated in business planning and development along with other co-founders
- Contributed to the maiden annual sale of INR 38,00,000
- Conducted market research and analysis to identify business opportunities, which resulted in a 20% increase in business revenue for the current year
- Written content on destinations for the business website, which increased visitor engagement by 18% as per Google Analytics
- Managed finances for business and reduced operational costs by 30%
- Generated over 600 sales leads from open market and references
- Contributed to a consecutive business growth of 16% on average.
Senior Executive
International Travel House Limited
06.2019 - 10.2020
- Responded to customer requests, referring to the respective database, and reduced the average response time by up to 25%
- Successfully processed over 100 files on average each day during the tenure
- Coordinated activities with other supervisory personnel or with other work units or departments for a smooth flow of operation
- Provided clients with a one-stop solution for obtaining permits and documents such as visas, passports, and health certificates and for converting currencies, which saved 30% of working hours
- Maintained client databases and generated invoices.
Summer Intern
Oceana Travels PVT. LTD
05.2018 - 06.2018
- Researched on tourism products and destinations.
- Designed tour packages and contributed to sales growth.
- Provided travel information to customers.
- Maintained a daily sales report and customer database.
Associate Project Manager (Finance)
B.D. Enterprise
10.2013 - 03.2017
- Planned, monitored and analyzed project costs to meet financial goals.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Executed vendor setup and payment, administration of bank accounts and account reconciliations.
- Processed invoices and contacted appropriate parties for timely payment receipt.
- Analyzed business processes to identify cost savings and operational efficiencies.
- Improved overall financial reporting by streamlining control processes and reporting structures.
Education
MBA - Business Management
Dublin Business School
Dublin, Ireland09-2024
Masters - Travel And Tourism Management
Amity University
Noida, India05-2019
Skills
- Inventory Management
- Customer Assistance
- Retail Merchandising
- Product Knowledge
- Analytical Skills
- Organizational Skills
- Microsoft applications proficiency
- Finance Management
- Project Support
- Leadership
- Research and Development
- Communication
- Multitasking
- Time Management
Certification
University Grants Commission of India: National Eligibility for Assistant Professor, in the field of Tourism Administration and Management
Timeline
Customer Assistant
Tesco Superstore
06.2024 - Current
Sales Assistant
Mr. Price
10.2023 - 03.2024
Co-Founder
Timescape Holidays
11.2021 - 12.2023
Senior Executive
International Travel House Limited
06.2019 - 10.2020
Summer Intern
Oceana Travels PVT. LTD
05.2018 - 06.2018
Associate Project Manager (Finance)
B.D. Enterprise
10.2013 - 03.2017
University Grants Commission of India: National Eligibility for Assistant Professor, in the field of Tourism Administration and Management
MBA - Business Management
Dublin Business School
Masters - Travel And Tourism Management
Amity University
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