Job search status
Open to workPreferred start date: Flexible
Open to work
Simon A. Maniago
Dublin,Ireland
Work preference
Summary
Results-driven professional with a strong work ethic and proven track record in customer service. Proficient in managing teams, scheduling, and creating a positive work atmosphere. Focused on utilizing these competencies to improve organizational outcomes and team dynamics.
Overview
1
1
Language
25
25
years of professional experience
Work history
Restaurant Manager
TGI Fridays American Restaurant and Bar
Dublin, Ireland
2023.10 - 2026.02
- Managed daily operations for smooth restaurant functioning.
- Coordinate kitchen delivery schedules with order times to minimise customer waiting.
- Purchased required quantities of necessary restaurant items, including food, beverages, equipment and supplies.
- Resolved complaints calmly and professionally to achieve positive customer outcomes.
- Manage daily operations to keep restaurant service running smoothly.
- Maintain cleanliness standards throughout restaurant premises to protect establishment reputation.
- Conducted regular inspections for adherence to food hygiene norms and standards.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Strategically reviewed and planned restaurant staffing levels based on evolving service demands.
Bartender
TGI Fridays American Restaurant and Bar
Dublin, Ireland
2008.12 - 2023.09
- Maintained a clean and organised bar, enhancing customer satisfaction.
- Handled cash transactions securely minimising risk of theft or fraud.
- Ensured compliance with all health and safety regulations by regular inspections and maintenance checks.
- Developed rapport with regular patrons fostering a loyal customer base.
- Trained new staff members effectively, ensuring top-notch service standards were maintained.
- Demonstrated knowledge of drink recipes for improved customer experience.
- Completed end-of-day cleanup to reset bar for next day.
Bartender, Waiter
Fish & Co. Restaurant
Pasig City
2006.07 - 2008.08
- Shangri-La Plaza Mall
- Ortigas, Pasig City, Philippines
- Tel: +632-9102140
Kitchen Porter, Food Prep, Server
Bench Café
Dublin
2006.02 - 2006.05
- 5 Upper Baggot St., Ballsbridge, Dublin 4
- Tel: 01-6604619
Bartender
Bubba Gump Restaurant
Makati City
2004.05 - 2006.01
- 3rd Floor, Greenbelt 3 Mall
- Makati City, Philippines
- Tel: +632-7575154
Waiter, Line Cook, Bartender, Shift Leader
TGI Friday’s American Restaurant and Bar
Jeddah
2001.08 - 2003.12
- Al-Andalus Street, Jeddah, KSA
- Tel: +9662-6529330
Education
GCSEs -
Manila High School
Manila, Philippines 06/1988 - 03/1992
A-Levels - Food Service Management
Philippine Christian University
Manila, Philippines 06/1993 - 04/1994
Skills
- Customer service excellence
- Attention to detail
- Problem solving
- Humor in the workplace
- People management
- Scheduling and rotas
- Strong work ethic
REFERENCES
- Aidan, Byrne, Head Bartender, 01-8225990-93, 086-8452563, TGI Friday’s Blanchardstown, Blanchardstown, Ireland
- Carol, Brennan, General Manager, 01-6728975, TGI Friday’s Temple Bar, Temple Bar, Ireland
- Denise, Flanagan, Owner/Manager, 01-6604619, 086-8138741, Bench Café, Dublin, Ireland, 4
Affiliations
- Cooking
Accomplishments
When I was a bartender and waiter, I would get awards for being employee of the month and employee of the year.
Languages
English
Fluent
Timeline
Restaurant Manager
TGI Fridays American Restaurant and Bar
2023.10 - 2026.02
Bartender
TGI Fridays American Restaurant and Bar
2008.12 - 2023.09
Bartender, Waiter
Fish & Co. Restaurant
2006.07 - 2008.08
Kitchen Porter, Food Prep, Server
Bench Café
2006.02 - 2006.05
Bartender
Bubba Gump Restaurant
2004.05 - 2006.01
Waiter, Line Cook, Bartender, Shift Leader
TGI Friday’s American Restaurant and Bar
2001.08 - 2003.12
A-Levels - Food Service Management
Philippine Christian University
06/1993 - 04/1994
GCSEs -
Manila High School
06/1988 - 03/1992