Summary
Overview
Work history
Education
Skills
Timeline
Generic

Simon Rasso

Dublin,Ireland

Summary

Additional Training :

  • Intensive English Language Courses (Ireland, UK, Malta, Czechia) – 2014–2019

Interests

  • Tennis (competitive level, trophy wins with SK Kladno & TK Kročehlavy)
  • Piano (11 years of formal study, completed advanced cycles)
  • Winter sports (former ski instructor, teaching children in English)
  • Travel (experienced in exploring diverse cultures across Europe, Africa & the USA)

Driving License

  • B

Languages

  • English C1
  • German B2
  • French A2
  • Spanish A2

Overview

7
7
years of professional experience

Work history

Gate Leader and Check-in Leader

Vaclav Havel Airport Prague
Prague , Czech Republic
01.2023 - 09.2025
  • Coordinated flight departures, ensuring compliance with luggage, visa, and passport regulations.
  • Collaborated with ramp supervisors, station managers, load control, and flight crews to maintain smooth operations.
  • Oversaw passenger safety and documentation under strict time constraints.
  • Delivered excellent customer service while multitasking in a high-pressure environment

Head receptionist

Sky Hotel Prague
Prague, Czech Republic
01.2023 - 09.2024
  • Managed guest check-ins, reservations, and customer inquiries across phone, email, and in-person.
  • Supervised housekeeping schedules to ensure rooms were prepared for arrivals on time.
  • Oversaw hotel security systems, including fire alarms and safety procedures.
  • Ensured smooth daily hotel operations, balancing guest satisfaction with staff coordination.

Bartender

Strandfield Café
Dundalk, Ireland
01.2022 - 01.2023
  • Provided high-quality customer service in a busy hospitality environment.
  • Prepared beverages and managed bar operations efficiently.
  • Handled cash and ensured accurate transactions.
  • Worked collaboratively as part of a team to deliver excellent service.

Security specialist

Usir s.r.o
Prague, Czech Republic
01.2021 - 01.2022
  • Supervised security operations across multiple sites during shifts.
  • Maintained and managed sensitive company documents, contracts, and safety protocols.
  • Coordinated workers to ensure compliance with internal security standards.
  • Responded effectively to incidents to maintain workplace safety.

Head Receptionist

Forum Karlin Theatre
Prague, Czech Republic
01.2019 - 01.2021
  • Oversaw visitor management for employees, actors, and guests at a major theatre venue.
  • Coordinated reservations, parking, and smooth running of performances.
  • Monitored and enforced safety and security protocols.
  • Maintained responsibility for key access throughout the entire facility.

Education

Master of Arts - International Relations

Dublin City University
Dublin
09.2022 -

Bachelor of Arts (Hons) - International Tourism Management

Dundalk Institute of Technology
Dundalk
09.2022 - 05.2025

Secondary School Diploma - Generic programmes and qualifications

Four Year Secondary School - Gymnazium Kladno
Kladno
09.2018 - 05.2022

Skills

  • Calm under pressure
  • Problem-solving
  • Communication skills
  • Excellent customer service experince
  • Responsibilty
  • Leadership
  • Strategic planning
  • Team building
  • Multitasking

Timeline

Gate Leader and Check-in Leader

Vaclav Havel Airport Prague
01.2023 - 09.2025

Head receptionist

Sky Hotel Prague
01.2023 - 09.2024

Master of Arts - International Relations

Dublin City University
09.2022 -

Bachelor of Arts (Hons) - International Tourism Management

Dundalk Institute of Technology
09.2022 - 05.2025

Bartender

Strandfield Café
01.2022 - 01.2023

Security specialist

Usir s.r.o
01.2021 - 01.2022

Head Receptionist

Forum Karlin Theatre
01.2019 - 01.2021

Secondary School Diploma - Generic programmes and qualifications

Four Year Secondary School - Gymnazium Kladno
09.2018 - 05.2022

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Simon Rasso