Summary
Overview
Work History
Education
Skills
Languages
Timeline
AssistantManager

Simi Piranditta

Kilmactranny,Sligo

Summary

Accomplished Customer Service Representative of 10 + years, consistently maintaining customer satisfaction and contributing to company success. Motivated professional capable of building productive relationships, resolving complex issues and winning customer loyalty.

Overview

17
17
years of professional experience
3
3
Languages

Work History

Senior Accommodation Assistant

Kilronan Castle
Ballyfarnon , Co. Roscommon
2021.12 - Current
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Improved operations through consistent hard work and dedication.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Customer Service Representative

Eircom
Sligo , Sligo
2019.03 - 2021.08
  • Received inbound calls from customers, providing information regarding services or products, taking new orders and cancelling accounts.

Housekeeping Assistant

Kilronan Castle
Ballyfarnon , Sligo
2018.03 - 2019.02
  • Cleaned guest rooms and changed linen according to company specifications, ensuring that each room was in compliance with standard set-up.
  • Inspected condition of all vacant rooms at beginning of shift.
  • Inspected lobbies, rooms, halls and offices to determine levels of cleanliness.
  • Handled guest complaints about housekeeping services and referred problems to management.
  • Completed required daily cleaning duties for assigned rooms while maintaining strong lines of communication with front desk staff regarding potential changes or challenges.

Senior Care Assistant

Irish Homecare
Longford , Longford
2017.02 - 2018.02
  • Assisted in day-to-day care and support, carrying out washing, and bathing and feeding support to ease patient responsibilities.

French -to-English Translator

British Airport Authority
London
2003.04 - 2014.10
  • Performed various translation and interpretation duties from French into English including written texts, localisation.

Education

QQI Level 5 Health Care - Patient Care

City And Guilds
Longford, Longford

Level 4 HACCP - Food Safety

NFQ Ireland
Carrick On Shannon, Leitrim

BA In Business Management - Business

University of Middlesex
London, Middlesex

Skills

Adaptive team playerundefined

Languages

Fluent in French

Fluent in Punjabi

Fluent in Swahili

Timeline

Senior Accommodation Assistant

Kilronan Castle
2021.12 - Current

Customer Service Representative

Eircom
2019.03 - 2021.08

Housekeeping Assistant

Kilronan Castle
2018.03 - 2019.02

Senior Care Assistant

Irish Homecare
2017.02 - 2018.02

French -to-English Translator

British Airport Authority
2003.04 - 2014.10

QQI Level 5 Health Care - Patient Care

City And Guilds

Level 4 HACCP - Food Safety

NFQ Ireland

BA In Business Management - Business

University of Middlesex
Simi Piranditta