Simeon Yordanov
Kilkenny,County Kilkenny
Summary
Experienced hospitality professional with expertise in bill calculation, reservation software navigation, and meal recommendation. Proficient in alcoholic beverage serving laws and silver service, ensuring compliance and exceptional guest experiences. Skilled in handling difficult customers, payment processing, menu memorisation, and upselling to enhance customer satisfaction and drive revenue. Committed to leveraging skills in a dynamic environment to achieve career growth within the hospitality industry.
Overview
30
30
years of professional experience
4
4
years of post-secondary education
Work history
Waiter
Ristorante Rinuccini
Kilkenny, County Kilkenny
2012.03 - 2026.01
- Delivered excellent customer service through friendly and polite interaction.
- Remained calm under pressure, ensuring better performance during peak hours.
- Helped reduce waiting times by swiftly clearing tables after use.
- Handled payment transactions to guarantee smooth customer checkout process.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
Restaurant supervisor
Crowne Plaza
Dundalk, Louth
2007.02 - 2012.01
- Maintained impeccable cleanliness standards throughout the restaurant, promoting a welcoming atmosphere for guests.
- Oversaw scheduling of employees' shifts without conflict or overstaffing issues.
- Ensured smooth operation by effectively managing all front of house staff.
- Managed inventory to avoid shortages and reduce waste.
Hotel waiter
Derryhale hotel
Dundalk, Louth
2002.08 - 2005.02
- Increased order value by upselling sides, drinks and desserts.
- Obtained customer feedback to improve service experience and provide recommendations to kitchen staff.
- Totalled bills for customers and accepted payment via cheque, currency and card payments.
Hotel waiter
Lazur hotel
Sunny Beach, Bulgaria
2000.01 - 2002.07
- Maintained stock levels to avoid shortages during peak times.
- Ensured impeccable first impression, greeting every guest with a smile and positive attitude.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
Hotel waiter
Rila hotel
Borovetz, Bulgaria
1996.02 - 1998.03
- Assisted guests with special dietary requirements by suggesting suitable meal options.
- Set up tables for events, ensuring a smooth-running function.
- Worked well under pressure during busy periods without compromising on service quality.
Education
hospitality management - food and beverage manager
Asen Zlatarov
Bulgaria 1992.09 - 1996.07
Skills
- Bill calculation
- Reservation software navigation
- Meal recommendation
- Alcoholic beverage serving laws
- Silver service experience
- Handling difficult customers
- Payment Processing
- Menu memorisation
- Upselling
Languages
English
Upper intermediate
Bulgarian
Native
Timeline
Waiter
Ristorante Rinuccini
2012.03 - 2026.01
Restaurant supervisor
Crowne Plaza
2007.02 - 2012.01
Hotel waiter
Derryhale hotel
2002.08 - 2005.02
Hotel waiter
Lazur hotel
2000.01 - 2002.07
Hotel waiter
Rila hotel
1996.02 - 1998.03
hospitality management - food and beverage manager
Asen Zlatarov
1992.09 - 1996.07