SIKHULILE NDLOVU
LOUTH
Summary
Compassionate Social Worker years of comprehensive experience providing social services to various groups of people to aid with day-to-day issues. Well-versed in assessing client strengths, advocating for client resources and conducting thorough home and community visits. Kind and respectful professional with demonstrated conflict resolution skills and strong decision-making abilities.
Overview
30
30
years of professional experience
Work History
Assistant Social Care Worker
Kareplus
Dublin, Ireland
01.2021 - Current
- Provide assistance to refugee minors under 18 years old upon their arrival
- Supervise the transportation of unaccompanied minors from Ireland.
- Assisted individuals in accessing community social centers.
Social Care Worker
Tabolt Group Residential Services
LOUTH, Ireland
12.2020 - 12.2021
- Ensured compliance with relevant health and safety regulations.
- Provided advice, guidance and reassurance to clients who were struggling emotionally or socially.
- Supported service users in developing coping strategies for managing challenging behavior.
- Monitored the progress of clients through regular reviews of care plans.
- Responded promptly to emergency situations in a professional manner.
Work Study Student
St Johns of God Community Service
DUNDALK, LOUTH
12.2019 - 02.2020
- Provided emotional support and encouragement during difficult times.
- Monitored medications and assisted with medication administration as needed.
- Conducted home visits to assess client needs and provide guidance and resources.
- Ensured the physical safety of each client through regular check-ins and monitoring of behaviors.
WAITRESS
Mercantile Hotel-Dublin
DUBLIN, IRELAND
01.2018 - 12.2018
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Provided training and guidance to new staff members on food safety, customer service, and restaurant policies.
- Answered questions about menu items, ingredients, and pricing.
Volunteer
Homework Club, Monsey Accommodation Centre
MEATH, IRELAND
01.2016 - 07.2018
- Maintained a safe and positive learning environment for all students involved in the club.
- Communicated regularly with parents about their child's progress in the Homework Club program.
- Helped students set achievable goals for their academic performance.
- Created lesson plans and activities to help reinforce concepts taught in class.
Volunteer
Culture Migrant Center
Meath, IRELAND
01.2016 - 12.2016
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
Volunteer
Waterford City 'Wintervol' Festival
WATERFORD, IRELAND
01.2014 - 12.2016
- Organized and maintained records of volunteer hours and donations.
- Attended weekly meetings to discuss progress and future initiatives.
- Led group discussions about current issues related to volunteering within the community.
Volunteer
VIKING MARATHON
WATERFORD, WATERFORD
01.2015 - 01.2015
- Attended weekly meetings to discuss progress and future initiatives.
- Assisted with fundraising efforts, including event planning and donor outreach.
- Collaborated with other volunteers to create a positive work environment.
CUSTOMER SERVICE ADVISER
WOOLWORTH
PRETORIA, SOUTH AFRICA
01.2007 - 12.2012
- Assisted customers with product selection, order placement, billing questions, and returns.
- Provided customer service by responding to inquiries and resolving problems in a timely manner.
- Managed complex customer accounts requiring special attention or escalation.
Personal Assistant to the Owner
FARMING INDUSTRIES
Bulawayo , Zimbabwe
01.1994 - 12.2006
- Coordinated corporate events such as seminars or workshops hosted by the company.
- Monitored deadlines for tasks assigned to staff members on behalf of the executive team.
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
- Completed basic administrative work and managed household accounts.
Education
Advance Health And Social Studies Fetac Level 6-SC
Dundalk Institute of Further Education
Dundalk 09-2021
Health Care Service Skills Fetac Level 5
Waterford College Of Further Education
09-2014
Skills
- Disability Awareness
- Client Needs Assessment
- Violence prevention
- Patient-centered care
- Client Confidentiality
- Records Management
Accomplishments
- Manual handling First Aid
- Safeguarding Vulnerable Adults
REFERENCES
WintervolKareplusTabolt
- Vismitha Harsha Uchil Manager
vismithoHorsho.Uchil®koreplus.ie
- Radhika Roghuram Iyer radhika.iyer@koreplus.ie
- Keletso Quinichette (Sun Hotel Monte Casino) Email -kelesto.aujncncette@tsogosun.com
- Shirley Moore( Ocean View House, Tramore,Waterford) +35351381358
- Angela Smith(DIAGEO-Learning for Life Programme) +353876382533
- St John of God Venegas Community Day Centre, Dundalk Deidre Conway+353429334663/+353861780363
- Kim Mc Quillan- +353894073827
- Michael King Team Lead{Talbot Children Services] 0851672205 / 0874064672
- Megan McCarthy Team Lead {Talbot Children's Services} 0873133892
Additional Skills
- Good Communication Skills
- Flexibility
- Positive Attitude
Timeline
Assistant Social Care Worker
Kareplus
01.2021 - Current
Social Care Worker
Tabolt Group Residential Services
12.2020 - 12.2021
Work Study Student
St Johns of God Community Service
12.2019 - 02.2020
WAITRESS
Mercantile Hotel-Dublin
01.2018 - 12.2018
Volunteer
Homework Club, Monsey Accommodation Centre
01.2016 - 07.2018
Volunteer
Culture Migrant Center
01.2016 - 12.2016
Volunteer
VIKING MARATHON
01.2015 - 01.2015
Volunteer
Waterford City 'Wintervol' Festival
01.2014 - 12.2016
CUSTOMER SERVICE ADVISER
WOOLWORTH
01.2007 - 12.2012
Personal Assistant to the Owner
FARMING INDUSTRIES
01.1994 - 12.2006
Advance Health And Social Studies Fetac Level 6-SC
Dundalk Institute of Further Education
Health Care Service Skills Fetac Level 5
Waterford College Of Further Education
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