Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Siena Stafford

Newbridge

Summary

Dedicated Receptionist with strengths in customer service and office administration. Also helped out with the retail side with golf merch , clothes and equipment.

Overview

5
5
years of professional experience

Work History

Receptionist

Newbridge golf club
05.2021 - Current
  • Greeted guests and clients warmly at reception, ensuring a positive first impression.
  • Handled incoming telephone calls, accurately taking messages and relaying them to personnel to ensure timely responses.
  • Coordinated processing of incoming and outgoing parcels and communication, optimising workflow for improved service delivery.

Receptionist

Red Lane Sports
01.2025 - 06.2026
  • Facilitated smooth check-in and check-out for guests, maintaining high levels of customer satisfaction.
  • Collaborated with team members to achieve target results.
  • Swept, vacuumed, polished and mopped hard floors within establishment.
  • Conducted deep cleaning of restrooms, including sanitising toilets, sinks, and mirrors for hygiene upkeep.

Coaching Assistant

St. Laurences Primary School
04.2022 - 04.2022
  • Led motivational sessions to boost team morale, resulting in improved cohesion and performance during competitive events.
  • Facilitated drill sessions to improve team cohesion and individual skill levels effectively.
  • Fostered a positive and motivational environment, boosting team morale and work ethic.

Barista

Mary-Kathyrns deli
10.2021 - 10.2021
  • Prepared and served hot and cold beverages, including fresh coffee, espresso drinks and brewed teas.
  • Handled busy morning shifts, delivering efficient customer service with accuracy and composure under pressure.
  • Organised and displayed merchandise, including coffee beans and brewing equipment, to enhance visibility and drive sales.
  • Cleaned equipment, disposed of waste, and balanced registers to ensure smooth store closing processes.

Education

Bachelor of Social Science

University College Dublin
Dublin
01-2024

Skills

  • Office administration
  • Customer service
  • Scheduling appointments
  • Time management
  • Multitasking
  • Communication skills
  • Punctual
  • Friendly customer service
  • Positive mindset

Accomplishments

  • ICDL exams- 8 completed
  • Bronze Gaisce award
  • Barista Course
  • Meithal Leader

Timeline

Receptionist

Red Lane Sports
01.2025 - 06.2026

Coaching Assistant

St. Laurences Primary School
04.2022 - 04.2022

Barista

Mary-Kathyrns deli
10.2021 - 10.2021

Receptionist

Newbridge golf club
05.2021 - Current

Bachelor of Social Science

University College Dublin
Siena Stafford