Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Siddharth Jain

Dublin

Summary

Dynamic Operations Team Lead at Amazon with 1.2 years of experience in driving operational efficiency and excellence. Proven track record in leadership and cross-functional collaboration, with previous roles including customer service supervisor, real estate advisor, and self-employed entrepreneur. Holds a Master's in Procurement and Supply Chain Management and a Bachelor's in Mechanical Engineering, along with Lean Six Sigma certification. Proficient in operations management, quality assurance, team training, and business insights. Proficient in Microsoft Excel, Word, and PowerPoint, with strong analytical and problem-solving skills. Expertise in inventory management, customer relations, and risk management. Demonstrates exceptional attention to detail, time management, and multitasking skills. Committed to fostering a collaborative work environment, stakeholder management, and employee development. Eager to leverage diverse skills and experience to drive organizational success and innovation.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Operations Team Lead

Amazon
08.2023 - Current

Spearheaded day-to-day operations, ensuring seamless workflow and coordination within department.

  • Led team initiatives, establishing objectives and delegating responsibilities, leading to significant enhancement in operational efficiency.
  • Implemented innovative inventory management strategies, reducing dwell time from 3-4 days to just 1-2 days, optimizing inventory turnover.
  • Proactively addressed and resolved team issues, fostering solutions-oriented approach and maintaining high team morale.
  • Facilitated cross-departmental communication and collaboration, streamlining processes and ensuring timely resolution of issues.
  • Trained new employees on company policies, procedures, and best practices to facilitate their rapid integration within team.
  • Utilized data-driven decision-making to optimize resource allocation and prioritize workloads for maximum impact.
  • Enhanced client satisfaction by resolving issues promptly and maintaining open lines of communication.

Warehouse Associate

Amazon
04.2023 - 08.2023
  • Meticulously ensure precision, quality, and quantity of incoming materials to uphold stringent quality standards and operational excellence.
  • Assisted in training new hires, sharing best practices and providing support for their integration within team.
  • Led team as Proxy Dock Team Lead, orchestrating tasks and optimizing operations, resulting in significant efficiency boost.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.

Customer Service Supervisor

Euro Spar
11.2021 - 04.2023
  • Maintained optimal inventory levels to meet customer demands and enhance overall satisfaction.
  • Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.
  • Promoted positive work environment through open communication channels, fostering team collaboration and high morale.
  • Coached employees through day-to-day work and complex problems.
  • Analyzed customer service trends, contributing to 30% increase in overall satisfaction through proactive strategies.

Real Estate Consultant

Self-employeed
09.2020 - 08.2021
  • Conducted comprehensive market research and analysis to identify investment opportunities and guide clients effectively
  • Developed long-lasting relationships with clients by providing exceptional customer service throughout transaction process.
  • Utilized social media platforms to promote properties, increasing online visibility and attracting more prospective buyers.
  • Leveraged negotiation skills and industry expertise to facilitate smooth property transactions, achieving 80% client satisfaction in competitive market.

Entrepreneur

Self-employeed
04.2020 - 01.2021
  • Successfully established and managed wholesale business specializing in essential medical supplies during COVID-19 pandemic
  • Operated e-commerce platform through social media channels, showcasing adeptness in digital marketing and online sales strategies
  • Demonstrated entrepreneurial acumen by generating significant revenue and contributing to business growth and success.
  • Established successful startup by researching market opportunities, creating business plan, and securing funding.

Education

Master of Science - Procurement & Supply Chain Management

Griffith College
Limerick, LK
06.2022

BACHELOR OF ENGINEERING - MECHANICAL ENGINEERING

Walchand Institute of Technology
Solapur, Maharastra, India
07.2019

Skills

  • Operations Management
  • Leadership
  • Cross-Functional Collaboration
  • Communication
  • Proficient in Microsoft Excel, Word, and PowerPoint
  • Quality Assurance
  • Entrepreneurship
  • Team Training
  • Negotiation
  • Analytical problem-solving
  • Attention to detail
  • Time management
  • Multitasking
  • Inventory management
  • Budgeting and cost control
  • Customer Relations
  • Risk management
  • Vendor management
  • Conflict resolution
  • Stakeholder Management

Accomplishments

  • Led 'Need of Energy Assessment' project at Lokmangal Sugar Factory, Solapur, India, driving efficiency enhancements and operational improvements
  • Successfully reduced energy consumption by 15%, contributing to cost savings and sustainability goals
  • CERTIFICATIONS
  • Lean Six Sigma Green Belt Certification
  • If necessary, references can be provided
  • Dublin, Ireland +353899883238

Certification

Lean Six Sigma Green Belt Certification.

Timeline

Operations Team Lead

Amazon
08.2023 - Current

Warehouse Associate

Amazon
04.2023 - 08.2023

Customer Service Supervisor

Euro Spar
11.2021 - 04.2023

Real Estate Consultant

Self-employeed
09.2020 - 08.2021

Entrepreneur

Self-employeed
04.2020 - 01.2021

Master of Science - Procurement & Supply Chain Management

Griffith College

BACHELOR OF ENGINEERING - MECHANICAL ENGINEERING

Walchand Institute of Technology
Siddharth Jain