SUPERVISOR
- Produced and maintained sales and inventory reports for a high-volume retail store, improving data accuracy and stock visibility across systems.
- Monitored KPIs and performance metrics (sales, shrinkage, stock turnover) to support daily operational and commercial decision-making.
- Troubleshot system and POS issues, resolving routine incidents and reducing operational disruptions during peak trading hours.
- Strengthened stakeholder communication by coordinating with store managers and teams of 5–10 staff to ensure process adherence in a fast-paced environment.
