Shivam Dubey
Galway
Summary
Proactive, dynamic, focused and Result-oriented Product Manager with 9 years of experience in managing digital marketplaces and optimizing customer experiences. Holds an MBA and B.Tech, demonstrating expertise in product Lifecycle Management,Market Analysis and Agile methodologies. Proficient in tools such as Jira, Python, Figma, and Google Analytics, with a proven ability to enhance user journeys while aligning teams with product vision. Aiming to leverage strategic insights to drive innovation and business growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Product Manager
IVY COMPTECH
Hyderabad
01.2023 - 12.2024
- Define and execute product roadmaps aligned with business goals and market needs.
- Ensure accurate and formal product documentation, including clearly defined user stories and acceptance criteria, in collaboration with engineering and design
- Partner with cross-functional teams, including engineering, design, marketing, and sales, to ensure seamless product development and delivery
- Leverage analytics and user feedback to make informed decisions, optimize product performance, and achieve key metrics
- Support ideation, vision, strategy, and roadmap for marketing initiatives and projects
- Drive product initiatives, and manage the product lifecycle from concept to launch
- Facilitated agile product development processes, accelerating time to market and responsiveness to customer feedback
- Conduct comprehensive market research to identify customer needs, shaping product development strategies accordingly
- Derive and publish Root cause analysis of bugs that cannot be resolved by Lean Operations (DevOps)
- Filling the gap between high level product requirements and concepts and define clear specifications that will guide the delivery plan
- Functional and non-functional requirements
- Champion the voice of the customer, ensuring every product solution meets and exceeds user expectations
Product Manager
ICICI BANK
Mumbai
01.2022 - 01.2023
- Building and managing an app platform to enhance digital payments with the ICICI mobile banking app and website application
- Creating a new, revamped version of the existing app platform with easy payment journeys, including earning and redeeming rewards points, merchant discovery, simplified UI/UX, and a back-end platform to manage it
- Define and implement data acquisition and integration logic, selecting an appropriate combination of methods and tools within the defined technology stack, to ensure optimal scalability and performance of the solution
- Managing roadmap, designing SCF functional specifications (with an ecosystem of multiple systems), defining product scope, managing product implementation, analysis, and funnel exploration
- Mapping the business requirements with the functional specifications, and delegating the technical team through SIT and UAT
Associate Product Manager
BRIGHTIGO EDTECH PVT LTD
Delhi
01.2020 - 01.2022
- Designing and writing use cases and user stories with full product requirement document creation, roadmap planning, and prioritization
- Analyzing user behavior and produced data-driven changes to the product for better user experience
- Owned the product backlog, bug, and CR prioritization
Assistant Product Manager
HINDUSTAN UNILEVER LIMITED
Pune
01.2019 - 12.2019
- Led the DevOps phase of the product, driving continuous integration and delivery, automating workflows, and ensuring seamless deployment and monitoring processes
- Led the development of a Usage & Adoption tracker, driving informed decision-making and enhancing organizational performance
- Generating innovative product ideas and conducting comprehensive market analysis
- Assessing the feasibility of new product concepts and securing validation for ideas
- Collaborating with vendors and various internal teams to pitch and develop products
Territory Sales Manager
BHARTI AIRTEL LIMITED
Pune
01.2016 - 01.2018
- Strengthen the distribution and sales network by increasing the SIM & Data Selling Outlets to the maximum possible extent in the assigned cluster
- Analyze current sales strategy and suggest solutions for improvement and Identify process bottlenecks
- Increase Market and Customer share, ensure sales of high revenue ticket items and Apps
- Manage Partners to drive the basic distribution parameters such as Channel profit and channel satisfaction
Territory Sales Manager
RELIANCE COMMUNICATIONS
Jabalpur
01.2015 - 01.2016
- Develop territory, market penetration and sales execution strategies to consistently drive the basic distribution parameters such as Channel profit and channel satisfaction
- Launch New Products in all the Market & looking after the Primary sales of that product and Secondary Sales through Demand Generators
- Achieve retail expansion targets through increase in number of outlets in existing and new geographies
- Initiate active relationship management programs through continuous and effective engagement with Retailers and Field Sales Executives (FSE)
Sales Manager
RELIANCE COMMUNICATIONS
Jabalpur
01.2015 - 01.2016
- Develop territory, market penetration and sales execution strategies to consistently drive the basic distribution parameters such as Channel profit and channel satisfaction
- Increase Market and Customer share, ensure sales of high revenue ticket items and Apps
- Manage Partners to drive the basic distribution parameters such as Channel profit and channel satisfaction
Education
Master of Business Administration - Business and Marketing
Indira Institute of Management
Bachelors of Engineering - Electronics and Telecommunications
GYan ganga college of Technology
Skills
- Product Launch
- Go-to-market strategy
- User story creation
- Wireframe design
- SQL
- Google Analytics
- AI/ML
- Python
- HTML/CSS
- Product Strategies
- Jira
- Product Management
- Agile software development
- Software Development Lifecycle
- Requirement Gathering
- Market Research
- Data analytics
- Product metrics analysis
- Stakeholder communications
- Research and trend analysis
Certification
- Certified Scrum Product Owner (CSPO)
- Certified Scrum Master (CSM)
- Data Analytics
- Optimal Product Management (280 Group)
- Product Management (UpGrad)
- Fundamentals of Digital Marketing
- Google Analytics
Timeline
Product Manager
IVY COMPTECH
01.2023 - 12.2024
Product Manager
ICICI BANK
01.2022 - 01.2023
Associate Product Manager
BRIGHTIGO EDTECH PVT LTD
01.2020 - 01.2022
Assistant Product Manager
HINDUSTAN UNILEVER LIMITED
01.2019 - 12.2019
Territory Sales Manager
BHARTI AIRTEL LIMITED
01.2016 - 01.2018
Territory Sales Manager
RELIANCE COMMUNICATIONS
01.2015 - 01.2016
Sales Manager
RELIANCE COMMUNICATIONS
01.2015 - 01.2016
Master of Business Administration - Business and Marketing
Indira Institute of Management
Bachelors of Engineering - Electronics and Telecommunications
GYan ganga college of Technology
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