Shirlie Joanne De Rosa Rodríguez
Limerick,Ireland
Summary
Dedicated professional with a strong focus on customer satisfaction enhancement and financial transactions recording. Proficient in point of sale operation and sales techniques, with proven expertise in time and task organisation. Demonstrates exceptional decision-making competence, aiming to leverage these skills to contribute effectively to a dynamic team environment.
Overview
3
3
years of professional experience
Work history
Duty manager / Customer Assistant.
Lidl
Limerick , Ireland
2024.10 - Current
- Performed stock management duties for optimal inventory control.
- Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.
- Managed over 7 team members per shifts , effectively delegating tasks and responsibilities.
- Monitored stock levels for timely replenishment.
- Completed necessary paperwork for compliance purposes.
Food and beverage assistant
Maldron Hotel
Limerick , Ireland
2024.01 - 2024.10
- Checked food quality before serving safeguarding diner's experiences.
- Handled cash transactions accurately for seamless payment process.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
Staff member
Supermacs
Ennis, Clare
2023.09 - 2023.12
- Processed payments quickly, enhancing the shopping experience for customers.
- Regularly cleaned and straightened work areas, ensuring stores stayed tidy in line with company standards.
- Bagged, boxed and wrapped goods with care to maintain quality and presentation.
Education
Bachelor of Arts - Business
Dublin City College
Dublin, Ireland 2024.09 -
Diploma of Higher Education - Public Health
UDELAS
Panama 2018.01 - 2020.12
Skills
- Customer satisfaction enhancement
- Financial transactions recording
- Point of sale operation
- Sales techniques
- Time and task organisation
- Decision-Making competence
Accomplishments
Bookkeeping and Payroll (In Progress)
Dublin City College | September – Present
Languages
English
Fluent
Spanish
Native
Portuguese
Intermediate
Italian
Intermediate
References
References available upon request.
Timeline
Duty manager / Customer Assistant.
Lidl
2024.10 - Current
Bachelor of Arts - Business
Dublin City College
2024.09 -
Food and beverage assistant
Maldron Hotel
2024.01 - 2024.10
Staff member
Supermacs
2023.09 - 2023.12
Diploma of Higher Education - Public Health
UDELAS
2018.01 - 2020.12