Shikharr Tyagi
Meerut
Summary
Proficient Quality Analyst with around 3 years of experience handling and resolving critical quality problems using research abilities. Strong analytical, organizational and planning abilities. Consistently works with minimum supervision. Independent and self-directed. Dedicated to identifying operational pain points and implementing actionable improvements reduce corporate costs and increase consistency of quality.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Salesforce Quality Analyst
HyTech Professionals
Noida
04.2021 - 11.2023
- Maintained quality assurance procedure documentation.
- Trained other analysts to perform laboratory procedures and assays.
- Identified quality problems and recommended solutions.
- Investigated or reported questionable test results.
- Consulted with management to reach agreement on system principles.
- Participated in technical trainings and workshops to improve skills set and boost overall knowledge.
- Monitored completed work and provided feedback to improve team member performance.
- Recommended improvements to systems and procedures for increased productivity.
- Identified training opportunities to drive increased levels of quality through various projects.
- Leveraged Six Sigma principles to identify and communicate compliance risks and quality improvement opportunities.
- Analyzed issues and recommended corrective actions to improve final results.
Education
B.Tech - Computer Science
Vidya College Of Engineering
Meerut10.2018
Skills
- Salesforce Admin/QA
- Manual Testing
- Regression Testing
- Functional Testing
- Salesforce sales cloud
- Salesforce Service Cloud
- Smoke Testing
- Software quality assurance knowledge
- Mastery of QA methodologies
- Six Sigma methodology
- UI Testing
- Mobile Application Testing
- FSL
- API Testing
Certification
- Salesforce Certified Administrator- ADM 201
- Salesforce Certified Service Cloud Consultant- CRT261
Affiliations
- Certified Numerologist
- Given Audition in the Master Chef India
- Open Mic Performances
- Writer
- Poet
Accomplishments
- Spot of the Month for Oct'22
- Best Project Award for Techdata
Timeline
Salesforce Quality Analyst
HyTech Professionals
04.2021 - 11.2023
B.Tech - Computer Science
Vidya College Of Engineering
- Salesforce Certified Administrator- ADM 201
- Salesforce Certified Service Cloud Consultant- CRT261
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