Sherly Manohar
Dublin
Summary
Enthusiastic and detail-oriented candidate seeking a part-time position at your establishment. Strong multitasking and communication skills with a focus on delivering exceptional customer service, I am eager to contribute positively to the team and ensure timely completion of the tasks.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Crew Member
Taco Bell
01.2021 - 08.2021
- Took customer orders with accuracy and efficiency at the front counter and through the drive-thru
- Interacted with customers in a friendly manner, provided menu information, suggested additional items and ensured a positive dining experience
- Prepared and cooked ingredients according to Taco Bell's recipes and specifications
- Assisted in setting up store promotions and displays such as attaching discount tags to items
- Followed hygiene and safety protocols to ensure a safe and sanitary environment
- Managed cash transactions and operated the cash register in compliance with Taco Bell's cash handling policies, ensuring accuracy in financial transactions.
Storekeeper
Spencer's Supermarket
06.2019 - 12.2019
- Handled account management for the store
- Troubleshooting issues that have been faced by the customers, contributing to an enhanced shopping experience
- Assisted customers in product location, shared information on promotions, and provided guidance
- Managed sales records, reconciled cash and made bank deposits while performing store opening and closing duties
- Rotated stock regularly to minimize product expiration and reduce waste
- Worked collaboratively with storekeepers and department heads to streamline workflow
- Participated in team meetings addressing inventory needs, sales trends, and customer feedback.
Education
Master of Science - Finance
Dublin City University
Dublin, Ireland12-2024
DELF B2 French - French
Alliance Français
09-2023
Executive PGDM in Marketing - Marketing Management And Research
Loyola Institute of Business Management
04-2020
Bachelors of Commerce - Commerce
Stella Maris College
Dublin, Ireland04-2018
Skills
- MS office - Word, Excel & PPT
- Conflict Management
- Phone Etiquette
- Social Perceptiveness
- Time Management
- Troubleshooting
- Food Safety
- Equipment Monitoring
- Supply Restocking
- Excellent Customer Service
- Drive-Thru Operations
- Inventory Tracking
- Financial Reporting
- Inventory Organization
- Teamwork and Collaboration
- Customer Complaint Resolution
- Cash Management
- Customer Relationship Management (CRM)
Languages
English
First Language
French
Upper Intermediate (B2)
B2
Certification
- DELF B2 - French
Accomplishments
- Recognized for consistently maintaining high order accuracy and processing speed, contributing to a 15% reduction in customer wait times during peak hours.
- Achieved a 100% accuracy rate in cash handling and drawer balancing, contributing to a decrease in cash discrepancies and ensuring financial integrity.
- Recognized for consistently achieving accurate inventory counts during quarterly audits.
Affiliations
Event Planning Committee | School Club
Language Learning | Duolingo Enthusiast
Timeline
Restaurant Crew Member
Taco Bell
01.2021 - 08.2021
Storekeeper
Spencer's Supermarket
06.2019 - 12.2019
Master of Science - Finance
Dublin City University
DELF B2 French - French
Alliance Français
Executive PGDM in Marketing - Marketing Management And Research
Loyola Institute of Business Management
Bachelors of Commerce - Commerce
Stella Maris College