Shekh Ryhan Islam
Killarney
Summary
I am a very enthusiastic and outgoing young person who can develop while managing a responsible approach to any task or situation I am presented with. I am currently a student in Munster Technological University (MTU) in cork and do computer science. I am good at solving problems and managing my time as I managed to split my schedule between my studies and social life and my work. I hold excellent communication skills which I have gained through my work experience. I will work very efficiently to fulfil my goals. While working, I managed to follow the strict COVID-19 regulations in order to protect coworkers, my family and friends. I am also fully vaccinated.
Overview
2
2
years of professional experience
Work History
Assistant Store Manager
Kazi Jakir Hossain
Killarney, Ireland
12.2021 - Current
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Ensured compliance with all safety regulations throughout the store premises.
- Created promotional campaigns to increase brand awareness and attract new customers.
- Implemented strategic marketing initiatives to drive revenue growth across multiple channels.
Sales Assistant
Amir Mahmood
Killarney, Ireland
04.2022 - 06.2023
- Greeted customers and provided assistance with product selection.
- Ensured proper sanitation of dining area by cleaning tables and removing trays
- Assisted with inventory management by restocking sauce tubs and assembling pizza boxes
- Ensured proper hygiene standards by handling tray cleaning duties
- Demonstrated expertise in operating the till system.
- Presented menus to new customers
- Served customers with food and beverage service
- Maintained outstanding hygiene and followed COVID-19 guidelines
- Handled spillages effectively and replenished utensils as needed
- Addressed client concerns promptly and effectively.
- Dealt with customer queries in a friendly manner
- Fully complied with health, safety and hygiene standards
Sales Assistant
Dwayne O Connel
Killarney, Ireland
11.2022 - 01.2023
- Greeted customers and provided assistance with product selection.
- Assisted in creating displays to promote products.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Informed customers about current promotions and discounts.
- Assisted customers with returns, exchanges and refunds.
- Replenished merchandise on shelves as needed throughout the day.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Maintained cleanliness of the sales floor area at all times.
- Adhered to all company policies and procedures regarding safety regulations, security measures, attendance policies.
- Ensured that all promotional materials were properly displayed in their designated areas.
Education
Bachelor of Business - Business
MTU
CorkSkills
- Fluent in English and Bangla
- Irish
- Arabic
- Self-Motivated
- Observant
- Time Management
- Punctual
- Excellent team-working ability
- Cash handling
- Staff training
- Customer service
- Store Organization
- Records Management
References
- Kazi Jakir Hossain (Owner), Noor Grocery Outlet, Unit 12 Beech, Park Rd, Killarney, Co. Kerry, 0863912124
- Amir Mahmoud (Owner), Mixor Kebab Killarney, Building 1, Central Point, Park Rd, Avenue, Killarney, Co. Kerry, 0877597050
- Dwayne O' Connel (Manager), Poundland Dealz, 67-68 High Street, Killarney, Co. Kerry, 0838057166
Timeline
Sales Assistant
Dwayne O Connel
11.2022 - 01.2023
Sales Assistant
Amir Mahmood
04.2022 - 06.2023
Assistant Store Manager
Kazi Jakir Hossain
12.2021 - Current
Bachelor of Business - Business
MTU
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