SHEFENA SHAFEEK
Lucan
Summary
Operations Manager at Kare Plus with expertise in policy implementation and team leadership. Demonstrated success in crisis intervention and client relationship management, resulting in improved care standards and positive outcomes for young individuals. Committed to enhancing social care through effective management and support of staff and clients.
Overview
3
3
years of professional experience
Work History
Operations Manager
Kare Plus
DUBLIN
03.2025 - Current
- As operation manager, I managed overall documentation of the organization.
- I oversaw the implementation of organisational policies and also was part of child in care meeting, child safety management planning with Tusla and represented my organisation in meetings with Tusla.
- Supervised social care managers and social care workers.
- I was the mode of contact for the young persons.
Social Care Manager
Kare Plus
10.2024 - 02.2025
- Dedicated and compassionate Operations Manager with a strong background in providing holistic support and guidance to young individuals under the care of Tusla within the KarePlus organization.
- Committed to promoting their physical, emotional, and social well-being while fostering a safe and nurturing environment conducive to personal growth and development.
- With a foundation in social care work and a proven ability to lead and manage teams effectively, I utilize empathy, professionalism, and strong communication skills to empower both individuals and staff, ensuring the highest standards of care.
- Passionate about driving positive change, implementing best practices, and facilitating meaningful outcomes for those in need.
Social Care Worker
SCISP
11.2023 - 10.2024
- As a Social Care Worker for SCISP, I provided compassionate support to vulnerable individuals, promoting their well-being and development.
- I gained experience in crisis intervention, care planning, and safeguarding while fostering a safe and supportive environment.
- My role strengthened my communication, empathy, and problem-solving skills in social care settings.
Psychology Trainee
CARDINAL PADIYARA PUBLIC SCHOOL& JUNIOR COLLEGE
KOTTAYAM INDIA
07.2022 - 07.2023
- Delivered individual and group interventions following comprehensive psychological assessments of students.
Focused on academic and behavioral support related to mental health and adolescent challenges.
Ensured accurate record-keeping for effective communication within multidisciplinary teams.
Demonstrated strong communication skills alongside a non-judgmental, empathetic approach.
Education
Msc - Health Psychology
Dublin Business School
09.2024
Bsc - Psychology
Kristu Jyothi College Of Management and Technology
05.2022
Skills
- Effective listening
- Flexibility and adaptability
- Analytical thinking
- Judgment and decision-making
- Team leadership and building
- Time management
- Policy implementation
- Crisis intervention strategies
- Care planning and coordination
- Client relationship management
- Operations management
- Planning and execution
- Budgeting and cost control
- Employee motivation and engagement
- Staff development
References
Vismitha Uchil, Director, Kare Plus Dublin South, +353899748816
Languages
- English
- Hindi
- Malayalam
- Urdu
- Tamil
Timeline
Operations Manager
Kare Plus
03.2025 - Current
Social Care Manager
Kare Plus
10.2024 - 02.2025
Social Care Worker
SCISP
11.2023 - 10.2024
Psychology Trainee
CARDINAL PADIYARA PUBLIC SCHOOL& JUNIOR COLLEGE
07.2022 - 07.2023
Msc - Health Psychology
Dublin Business School
Bsc - Psychology
Kristu Jyothi College Of Management and Technology