Result-driven Team Lead with extensive experience in Operations, Customer Success, and Business Development.
Proven track record of managing internal and external stakeholders, implementing business strategies, and driving team performance. Skilled in coaching and mentoring, business process management, and leadership.
Strong communication and interpersonal skills, with a focus on delivering exceptional customer service. Adept at multitasking, problem-solving, and time management. Seeking a challenging role to leverage skills and experience in driving organizational success.
Currently working as Team Lead at Tesco, where I am responsible for leading team and overseeing daily operations to ensure efficiency and customer satisfaction. I utilize my skills in project management, multitasking, and interpersonal communication to drive team performance and deliver exceptional results.
Worked as an Operation Executive at Thoth Consultants, where I was responsible for overseeing and managing operations to ensure efficiency and productivity. I utilized my skills in project management, time management, and business development to drive operational excellence and achieve organizational goals.
Worked as a Research Analyst at Tracxn Technologies, where I conducted market research and analysis to provide insights and support business decision-making. I utilized my skills in data analysis, problem-solving, and business acumen to deliver accurate and actionable research findings.
Microsoft Word
Microsoft Excel
Fast Learner
Adaptability
Customer Service
Communication Skills
Ability to work in a team
Operations Management
Project Management
Multitasking
Business Development
Problem-solving Skills
Coaching and Mentoring
Strategic Thinking
Team Leadership
Business Process Management
Google Project Management, Coursera, Nov 2023- Present
Project Management Foundation, Linkedin, Mar 2023
Excel 2016:Introduction to Formulas and Functions, Linkedin, Sep 2022