Shauna Walsh
Dublin
Summary
Dynamic professional with a strong background in customer service at Centra McHugh Group and early childhood education. Expert in curriculum planning and conflict resolution, fostering positive relationships with children and families. Proven ability to create engaging activities that enhance emotional and social development, ensuring a nurturing learning environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Assistant
Centra McHugh Group
Dublin
09.2023 - Current
- Handled customer inquiries, complaints, and returns efficiently.
- Answered phones promptly and directed calls appropriately.
- Utilized problem solving techniques when faced with challenging situations.
- Managed customer complaints in a professional manner while seeking solutions for resolution.
Student Early Childhood Educator
Bunratty Community Childcare
Dublin
09.2024 - 12.2024
- Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
- Utilized a variety of teaching methods including play, storytelling, and creative arts to stimulate children's cognitive and social development.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Fostered positive relationships with children, encouraging trust and emotional security.
- Engaged with administrators and department team members to work on curriculum planning and assessment methods.
- Assisted in the development of lesson plans and activities for early childhood students.
- Promoted good behaviors by using positive reinforcement methods.
- Facilitated a safe and nurturing environment conducive to early childhood learning and exploration.
Student Early Childhood Educator
Tiger's Creche Balgriffin
Dublin
02.2024 - 04.2024
- Helped develop positive relationships between students and families through communication.
- Read stories to children and taught painting, drawing, and crafts.
- Led outdoor playtime activities designed to promote physical activity.
- Observed children for signs of illness, injury, emotional disturbance, learning disorders, and speech problems.
- Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
Education
Leaving Certificate -
Pobailscoil Neasain
Dublin, Ireland05-2023
Some College (No Degree) - Early Childhood Education And Care
Technological University Dublin
Dublin IrelandSkills
- Customer service
- Curriculum planning
- Child development
- Behavior management
- Activity organization
- Conflict resolution
- Team collaboration
- Time management
- Emotional support
- Creative teaching
Certification
- Tusla E-Learning Certificate
- Tusla Module 2-5
- Musgraves Training
Timeline
Student Early Childhood Educator
Bunratty Community Childcare
09.2024 - 12.2024
Student Early Childhood Educator
Tiger's Creche Balgriffin
02.2024 - 04.2024
Retail Assistant
Centra McHugh Group
09.2023 - Current
Leaving Certificate -
Pobailscoil Neasain
Some College (No Degree) - Early Childhood Education And Care
Technological University Dublin
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