Shauna Nugent
Tipperary ,Ireland
Summary
I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using my own initiative. I am able to work well under pressure and adhere to strict deadlines.
Overview
11
11
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work history
Deputy Store Manager
Lidl
Carrick on Suir, Tipperary
2022.05 - Current
- Maintain excellent customer satisfaction
- Resolve customer enquires and complaints
- Stock control
- Manual handling
- Responsible for tills and handling cash
- Accountable for fresh orders and checking deliveries
- Proficient at working both on own initiative and as part of a team
- Focused on achieving KPI targets
Operator
Abbott Vascular
Clonmel, Tipperary
2021.09 - 2022.05
- Maintained compliance with health and safety guidelines by wearing PPE and following HSE regulations.
- Constantly achieved production targets by accomplishing tasks to deadlines and meeting quality targets.
Customer Assistant
Lidl
Carrick on Suir, Tipperary
2020.08 - 2021.09
Supervisor/Team Leader
Tesco
Clonmel, Tipperary
2019.09 - 2020.08
- Helped improve customer service, quality assurance and service speed by developing and implementing successful solutions.
- Held regular briefings with team members, motivating staff to achieve exceptional results for customers.
Customer Assistant
Lidl
Carrick on Suir, Tipperary
2017.06 - 2019.09
Housekeeper/Glass Collector
Hearns Hotel
Clonmel, Tipperary
2015.06 - 2017.06
- Communication skills
- Dealing with the public
- Knowledge of cleaning products and chemicals
- Attention to detail
- Reliability
- Stock control
Waitress
Hotel Minella
Clonmel, Tipperary
2014.06 - 2015.09
- Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
- Provided friendly and fast service
- Appropriately suggested additional items to customers to increase restaurant sales
- Highly responsible and reliable
Education
Leaving Cert -
Presentation Secondary School
Fetac Level 5 - Hospitality Operations
Waterford College of Further Education
Waterford 2016.09 - 2017.05
Skills
- First aid and CPR trained
- Good leadership experience
- Good communication/ people skills
- Self motivated, flexible and can adapt to most situations
- Hard working and career focused
- Patience
- Works well in a team or using own initiative
- Cash handling efficiency
Certification
Full Irish driving license
References
References available upon request.
Timeline
Deputy Store Manager
Lidl
2022.05 - Current
Operator
Abbott Vascular
2021.09 - 2022.05
Customer Assistant
Lidl
2020.08 - 2021.09
Supervisor/Team Leader
Tesco
2019.09 - 2020.08
Customer Assistant
Lidl
2017.06 - 2019.09
Fetac Level 5 - Hospitality Operations
Waterford College of Further Education
2016.09 - 2017.05
Housekeeper/Glass Collector
Hearns Hotel
2015.06 - 2017.06
Waitress
Hotel Minella
2014.06 - 2015.09
Leaving Cert -
Presentation Secondary School