Shauna Mulligan
Dublin
Summary
Highly organized professional with strong administrative skills and a focus on delivering exceptional customer service. Experienced in managing office tasks, processing orders, and enhancing customer engagement in retail environments.
Overview
5
5
years of professional experience
Work History
Sales Assistant
EEC Hardwear
Dublin
06.2024 - Current
- Organized Shop Assistant with administrative responsibilities at EEC Hardware, Balbriggan.
- Experienced in order processing, invoicing, answering customer inquiries, record keeping, and supporting day-to-day office tasks, alongside front-of-house retail duties.
- Provided exceptional customer service to clients and visitors in-person and via phone.
Shop Assistant
life style sports
Dublin
03.2022 - 05.2023
- Assisted customers with product selection and provided knowledgeable recommendations.
- Organized merchandise displays to enhance store aesthetics and customer engagement.
- Collaborated with team members to ensure a positive shopping experience for customers.
- Trained new staff on store procedures and customer service expectations.
waitress
Man O War Gastro Pub
Dublin
05.2021 - 11.2022
- Friendly and reliable waitress, with experience working in a busy gastro pub environment.
- Skilled in delivering excellent customer service, taking accurate food and drink orders, and working efficiently as part of a team.
- Confident in handling cash and card payments, maintaining high standards of cleanliness, and ensuring guests have a positive dining experience, even during peak service times.
Education
Bachelor of Arts - Interior Architecture And Design
Griffith College
Dublin05-2024
leaving certificate
Lusk Community College
Lusk, Dublin05-2022
Skills
- Highly organized and reliable, with strong administrative and customer service skills Experienced in managing day-to-day office tasks, handling correspondence, scheduling, and maintaining accurate records Confident in using Microsoft Office and working efficiently in fast-paced environments while maintaining attention to detail
References
References available upon request.
Timeline
Sales Assistant
EEC Hardwear
06.2024 - Current
Shop Assistant
life style sports
03.2022 - 05.2023
waitress
Man O War Gastro Pub
05.2021 - 11.2022
Bachelor of Arts - Interior Architecture And Design
Griffith College
leaving certificate
Lusk Community College