Overview
Work history
Education
Skills
Timeline
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Shauna King

Dundalk,Ireland

Overview

5
5
years of professional experience

Work history

Support Worker/Carer

My Life by Estrella Hall
Dundalk, Louth
05.2025 - Current
  • Implemented care plans to improve and enhance residents' daily lives.
  • Assisted with mobility issues, including the use of hoists, sliding sheets, etc.
  • Enhanced the wellbeing of residents by providing emotional support and guidance.
  • Maintained detailed records of patient behaviour changes and moods.
  • Participated in regular team meetings, enhancing the quality of care provided.
  • Administered medication according to the resident's kardex.
  • Built strong patient relationships through relationship-based practice and person-centred care.
  • Completed many training courses such as first aid, CPR and manual handling.

Family support worker (student)

Tusla Child and Family Agency
Dundalk
09.2024 - 12.2024
  • Through my Social Care degree, I spent time on placement with Tusla PPFS in a Family Support role.
  • Coordinated with social services and other agencies to secure necessary resources for families.
  • Followed up with families to check received adequate support and services for enhanced client care.
  • Managed detailed records, updating contacts with families and services provided.
  • Practiced high levels of empathy, understanding and sharing feelings with others to provide safe, secure environment.
  • Built strong relationships with families, gaining trust and facilitating more effective support.
  • Conducted home visits to monitor progress and address any emerging issues promptly.

Administrative assistant/sales assistant

Niall Clarke Oils
Dundalk, Louth
06.2020 - 05.2025
  • Administrative tasks including ATM replenishment, till reconciliation, Cash count and ordering, answering phone and email enquiries and much more.
  • Utilised point-of-sale systems proficiently, inputting transactions, applying discounts, and managing loyalty points.
  • Trained new employees on cash handling procedures and customer service best practices, enhancing team performance.
  • Handled customer inquiries and complaints with professionalism, offering solutions to meet their needs.

Education

Bachelor of Arts - Social Care

Dundalk Institute of Technology
Dundalk
09/2023 - 03/2027

QQI Level 5 - Psychology and Criminology

O'Fiaich College
Dundalk

Skills

  • Care plans
  • Communication
  • Safeguarding
  • Teamwork
  • Problem solving
  • Relationship-based practice
  • Person-centred care
  • First aid/CPR

Timeline

Support Worker/Carer

My Life by Estrella Hall
05.2025 - Current

Family support worker (student)

Tusla Child and Family Agency
09.2024 - 12.2024

Administrative assistant/sales assistant

Niall Clarke Oils
06.2020 - 05.2025

Bachelor of Arts - Social Care

Dundalk Institute of Technology
09/2023 - 03/2027

QQI Level 5 - Psychology and Criminology

O'Fiaich College

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Shauna King