Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
Generic

SHAUNA BRESLIN

Ballina

Summary

Dedicated hospitality professional with experience delivering exceptional customer service in fast-paced hotel settings. Expertise in table service, cash handling, and upselling while collaborating effectively within teams. Committed to enhancing guest satisfaction and eager to further develop skills in the industry.

Overview

2
2
Languages
1
1
Certification
1
1
year of professional experience

Work History

Waitress

The Moy hotel
Foxford
08.2025 - 05.2026
  • Provided excellent customer service in a busy hotel restaurant environment.
  • Took and processed customer orders accurately and efficiently.
  • Collaborated with kitchen staff to ensure timely meal delivery.
  • Managed cash register and processed payments for food and beverages.

Education

Junior Certificate - English, Irish and Engineering

St Joseph's Secondary School
Foxford, MO

St Joseph's Secondary School
Foxford, MO

Skills

  • Order accuracy
  • Menu familiarity
  • Food safety
  • Order processing
  • Cash handling
  • Table arrangement
  • Teamwork
  • Customer service

Certification

  • First Aid and CPR Certification
  • AIB future sparks award
  • Gaisce Ireland bronze award

Accomplishments

  • Resolved guest complaints and concerns with a 100% success rate, minimizing potential negative escalations and improving the overall dining experience.
  • Greeted and seated 100+ patrons daily, managing seating logistics to optimize dining room flow and reduce customer wait times.

Languages

English
First Language
French
Beginner
A1

Timeline

Waitress

The Moy hotel
08.2025 - 05.2026

Junior Certificate - English, Irish and Engineering

St Joseph's Secondary School

St Joseph's Secondary School
SHAUNA BRESLIN