Sharon Mullan

• Streamlined logistics procedures for improved efficiency including optimisation of fleet operations with the introduction of route planning and scheduling software.
• Reduced costs by revising transport routes, including outsourcing deliveries to a 3rd party.
• Monitored overall logistical expenses to keep operating costs low.
• Team development and implementation of training programs for staff.
• Conducted risk assessments on all logistics processes to mitigate potential issues to reduce workplace accidents.
• Point of contact for all insurance related issues including renewals for fleet and buildings. Worked with HR and external legal representation closely in relation to any company wide claims / incidents.
• Oversaw inventory management, reducing stock discrepancies with the introduction of cohesive stock takes.
• Currently involved with the introduction of a new warehouse management system.
• Collaborated with other departments for seamless business operations, this would include senior management, purchasing, stores and customer service.
• Analysed data for identifying potential areas of improvement.
• Developed lasting relationships with employees, peers, upper management and outside vendors.

• Supported accounts payable activities to ensure accuracy and timeliness of invoice creation and entry
• Maintained professional client interactions whilst managing any overdue payments.
• Monitored client's credit situation closely, mitigating risks associated with late payments.
• Updated database regularly for maintaining up-to-date record of all transactions.
• Collaborated with internal teams to ensure smooth functioning of credit control processes.

• Entered financial information into company database for easy access and retrieval.
• Facilitated internal audits through organised documentation management.
• Processed staff expenses claims.
• Conducted bank reconciliations regularly to maintain accurate records.
• Prepared detailed financial reports.
• Coordinated with various departments regarding invoicing matters, resolved queries efficiently.
• Input sales, purchase and cash transactions.
• Uploaded invoices using Quick Books after verifying data.
• Completed daily and monthly bank reconciliations and noted any discrepancies.
• Reconciled all company accounts, including credit cards and expenses.
• Assisted in monthly closings, ensured timely completion of tasks.

• Managed inventory for smooth store operations.
• Provided excellent customer service, resulting in repeat business.
• Resolved customer complaints swiftly, ensuring satisfaction and loyalty.
• Ensured compliance with retail regulations and laws.
• Optimised supply chain logistics for cost-effective delivery of products from suppliers, this meant collaborating with other store owners to bring in containers of stock.
• Assessed product performance regularly, making informed decisions on inventory control and stock replenishment.
• Adapted store layout as per seasonal changes, enhancing shopper experience.
• Negotiated with suppliers for best prices and product quality.
• Oversaw budget management to keep to financial targets.
• Forecasted sales figures and aligned inventory with expected demand.

During this time period I have worked in multiple areas within the IT sector and production sector in various roles.