Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Sharon Jameson

Co Dublin

Summary

A highly skilled professional with expertise in communication, problem-solving, leadership, and public relations. Demonstrates exceptional resourcefulness and quality assurance capabilities, ensuring high standards in all tasks. Proficient in accounts, contributing to sales, purchasing payments and generating invoices. Committed to leveraging these skills to drive organisational success.

Enthusiastic, with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.

Volunteer in local GAA club to help children improve their skills and become more confident - Garda vetted.

Overview

23
23
years of professional experience
4021
4021
years of post-secondary education
1
1
Certification

Work history

Administration, Accounts, Graphic Design, Print

Jameson Print
Dublin
07.2010 - Current
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Supported team by demonstrating respect and willingness to help.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Increased customer satisfaction by resolving issues.
  • Improved efficiency and productivity by acquiring new skills.
  • Completed duties to deliver on targets with accuracy and efficiency.
  • Displayed energy and enthusiasm in fast-paced environment.
  • Completed customer orders with speed and accuracy.
  • Used Microsoft Word and other software tools to create documents and clear communications.
  • Oversaw daily operations to achieve high productivity levels.

Administration, Customer Account Manager

Future Print
Dublin
07.2002 - 06.2010
  • Identified potential leads within assigned accounts, expanding business opportunities substantially.
  • Fortified market position by maintaining a broad understanding of competitive landscape and trends in the industry.
  • Achieved higher revenue growth by focusing on upselling and cross-selling opportunities within existing accounts.
  • Coordinated with sales team to expand client base.
  • Strengthened client relations through regular communication.
  • Managed large customer accounts, ensuring satisfaction and loyalty.
  • Cultivated profitable partnerships by understanding and addressing client needs effectively.
  • Ensured swift resolution of complaints, enhancing customer trust in the brand.
  • Fostered long-term relationships with key clients by providing excellent service.
  • Resolved escalated customer issues efficiently.
  • Delivered high level of service to clients to maintain and extend relationships for future business opportunities.
  • Handled customer concerns and complaints to resolve issues and build loyalty.

Education

Higher National Diploma - Accounting and Finance

Dublin Business School
Sep 2009 - 06.2010

Higher National Diploma - Business Studies

Dublin Business School
Sep 2008 - 06.2009

Skills

  • Communication skills
  • Problem-solving
  • Leadership
  • Public Relations
  • Resourcefulness
  • Quality Assurance
  • Accounting

Affiliations

  • Taekwond-Do
  • Gaelic Games
  • Strength and Fitness Training

Accomplishments

Current Munster Gold Medalist in the Irish Taekwon-Do Federation for over 35s

Bronze medalist in the Taekwon-Do Open Dutch 2025 in 18+ yellow belt category

Successfully grading for my Blue Tag this June in Taekwon-Do - half way to black belt!

Certification

Garda Vetted, child safe guarding, completed a Fundamentals Coaching Course - The Role of Mental Fitness in Sport, March 2023.

References

References available upon request.

Timeline

Administration, Accounts, Graphic Design, Print

Jameson Print
07.2010 - Current

Administration, Customer Account Manager

Future Print
07.2002 - 06.2010

Higher National Diploma - Accounting and Finance

Dublin Business School
Sep 2009 - 06.2010

Higher National Diploma - Business Studies

Dublin Business School
Sep 2008 - 06.2009

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Sharon Jameson