Sharmistha Sen
Pune
Summary
Experienced Finance Associate with a demonstrated history of working in the information technology and services industry. Skilled in Invoice Verification, Oracle Financials, Cash Flow Forecasting, Microsoft Excel, and SWIFT Payments.
Overview
4
4
years of professional experience
Work History
Senior Business Analyst
IKAN UPLEVEL TECHNOLOGIES PRIVATE LIMITED
07.2024 - 11.2024
- Date of project:- 24/07/2024 to 04/11/2024
- Managed implementation of global and domestic payment systems, including NEFT, RTGS, and SEPA.
- Provided subject matter expertise for clearing & settlement systems, supporting cross-border processing and instant payment schemes.
- Developed comprehensive functional specifications for SWIFT MT and MX message formats, ensuring alignment with global standards.
- Collaborated with data scientists and AI/ML experts to design and launch courses on machine learning, deep learning, and natural language processing – NLP, contributing to a 20% increase in course enrollment
- Defined course objectives aligned with industry standards, enabling learners to acquire skills in supervised/unsupervised learning, model optimization, and AI ethics, resulting in 95% positive learner feedback
- Conducted market research on trending topics like generative AI, recommendation systems, and computer vision, driving the development of cutting-edge course content and increasing learner engagement by 30%
- Streamlined project management by integrating collaborative tools, reducing course development time by 25%
- Partnered with stakeholders to validate learning outcomes, incorporating insights from 15 industry practitioners to enhance curriculum relevance and impact
Senior Business Analyst
INTERVIEWBIT SOFTWARE SERVICES PRIVATE LIMITED
11.2022 - 07.2024
- Date of Project:- 04/11/2022 to 05/07/2024
- Analyzed and mapped business requirements into functional components, enhancing operational efficiency for cross-border payments and domestic clearing systems.
- Designed and optimized workflows for SWIFT MT & ISO 20022 message processing, improving compliance with international standards.
- Collaborated with 10 industry experts and stakeholders to identify skill gaps, resulting in five new course launches tailored to DevOps, data science, and software engineering, attracting over 2,000 learners within the first six months
- Designed hands-on modules on CI/CD pipelines, machine learning, big data analytics, and software design principles, achieving a 40% increase in course completion rates
- Facilitated content refinement by acting as a bridge between instructors, technical teams, and learners, reducing content errors by 15% and improving learner satisfaction scores to 4.8/5
- Utilized Power BI and Tableau to analyze learner feedback and performance metrics, leading to iterative enhancements that boosted learner retention by 20%
Business Analyst
THINK AND LEARN PRIVATE LIMITED
10.2021 - 11.2022
- Date of Project:- 29/10/2021 to 04/11/2022
- Collaborated with cross-functional teams to define functional and non-functional requirements for a tablet learning program, contributing to a 15% improvement in digital learning adoption across pilot schools
- Conducted extensive market research and user interviews with over 500 participants, ensuring the tablet interface was intuitive and catered to diverse learning styles, achieving a 90% user satisfaction rate
- Analyzed engagement and usage data using Power BI and Excel, identifying key trends that led to a 25% improvement in content accessibility and usability
- Streamlined processes for content updates and technical support, reducing issue resolution time by 30% and enhancing the overall learning experience for over 5,000 users
Business Analyst
PTWI INDIA PRIVATE LIMITED
10.2020 - 10.2021
- Date of Project: 04/10/2020 to 08/11/2021
- Collaborated with IT specialists to design and refine system specifications for business applications.
- Wrote new manuals, definitions and SOPs guiding individual job titles on expectations and processes.
- Supported teams during implementations and produced clear instructions outlining changes.
- Utilised advanced Excel functions to manipulate large datasets for insightful reporting.
- Encouraged development of objectives, strategies and plans to fuel motivation.
Education
Bachelor's Commerce - Accountancy Honours
University Of Calcutta
2021
Skills
- Agile methodology
- Forecasting and planning
- Jira
- User acceptance testing
Skills
Project Planning
Stakeholder Engagement
Cross-functional Team
Leadership
Agile Project Management
Data-driven Decision Making- Project Planning
- Stakeholder Engagement
- Cross-functional Team Leadership
- Agile Project Management
- Data-driven Decision Making
Languages
English
Hindi
Bengali
Timeline
Senior Business Analyst
IKAN UPLEVEL TECHNOLOGIES PRIVATE LIMITED
07.2024 - 11.2024
Senior Business Analyst
INTERVIEWBIT SOFTWARE SERVICES PRIVATE LIMITED
11.2022 - 07.2024
Business Analyst
THINK AND LEARN PRIVATE LIMITED
10.2021 - 11.2022
Business Analyst
PTWI INDIA PRIVATE LIMITED
10.2020 - 10.2021
Bachelor's Commerce - Accountancy Honours
University Of Calcutta
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