Sharanpreet Kaur Multani
Dublin
Summary
- Results-driven Localization Project Manager
- Experienced in localization, Agile project management, and process optimization, with a strong ability to coordinate cross-functional teams, manage risk, and enhance workflow efficiency.
- Proficient in TMS, JIRA, Airtable, SQL, Power BI, and Excel for project tracking, reporting, and automation.
- Adept at stakeholder communication, vendor management, and strategic planning to drive successful localization initiatives.
Overview
10
10
years of professional experience
Work History
Authrization Coordinator
Relate Care
02.2024 - Current
- Coordinating the review, authorization of medical insurance claims, underwriting policies, and risk assessment protocols.
- Managing end-to-end claim evaluation processes, aligning policy terms, claim history, and risk factors with underwriting standards.
- Overseeing case management and regulatory compliance, ensuring efficient resolution and adherence to industry standards.
- Collaborating cross-functionally insurers and healthcare providers to assess risk exposure, validate coverage, and streamline workflow processes.
- Analyzing claim data trends and risk factors, identifying opportunities for process optimization and enhanced underwriting accuracy.
- Maintaining expertise in insurance policies and medical coding, leveraging data insights to support strategic risk assessment and claims authorization improvements.
Senior Project Coordinator
Vaco LLP
09.2021 - 06.2023
- Led end-to-end localization projects, ensuring on-time delivery, quality assurance, and budget adherence for SaaS clients, including Netflix.
- Optimized localization workflows by implementing process improvements, enhancing efficiency, and streamlining TMS operations.
- Collaborated with cross-functional teams including vendors, linguists, and IT to ensure seamless localization execution and resource allocation.
- Managed project tracking, budgeting, and reporting using JIRA, Airtable, and Agile methodologies, ensuring compliance with industry best practices.
- Facilitated stakeholder communication, leading internal and external meetings, and contributing to business review discussions to drive strategic initiatives.
- Utilized data analysis tools (SQL, Excel) to extract insights, automate reporting, and optimize project performance, enhancing risk mitigation strategies.
Project Coordinator
Deluxe Digital Studios
12.2017 - 05.2021
- Coordinated new client projects, ensuring seamless communication between clients, internal teams, and vendors while using agile methodologies to improve workflows and delivery times.
- Developed and maintained project plans, tracking tasks, timelines, and dependencies using PowerBI and Jira to optimise content localisation processes.
- Collaborated with translators, editors, and vendors to address resource allocation, linguistic, cultural, and technical challenges in the localisation process.
- Generated and maintained project documentation and trackers with Google sheets, Jira, and Asana for ongoing evaluation and process improvement.
- Attended production and client service calls, identifying opportunities for process optimisation and driving effective collaboration for timely delivery.
Learning Coordinator (NGO) Volunteering
Paramilitary Forces
10.2016 - 11.2017
- Designed and implemented educational programs aligned with institutional goals and curriculum development.
- Led workshops and training sessions for students and the community, adapting teaching methods to learner progress.
- Collaborated with community members, integrating their needs into programs and evaluating outcomes to enhance local teacher, leader, and volunteer skills.
- Developed and maintained program documentation to track progress, measure success, and ensure alignment with educational objectives and community needs.
Transaction Risk Investigator
Amazon
04.2015 - 09.2015
- Identified fraud patterns impacting Amazon's bottom line by analyzing transactions to detect potential fraudulent activities.
- Reviewed high-risk accounts and transactions, documenting findings and generating reports for escalation or action.
- Collaborated with data scientists to enhance fraud detection algorithms and took actions such as account suspension or case escalation.
Education
Master of Science - Business Analytics & Digital Media Design
South East Technical University
MBA -
International School of Business & Research
Bachelor of Science - Microbiology
Osmania University
Skills
- Localization content management
- Project Management expertise
- Risk Assessment
- Agile Methodologies
- SQL
- Power BI
- G-Suite
- JIRA
- Six Sigma
- Microsoft Excel
- Data Visualization
Timeline
Authrization Coordinator
Relate Care
02.2024 - Current
Senior Project Coordinator
Vaco LLP
09.2021 - 06.2023
Project Coordinator
Deluxe Digital Studios
12.2017 - 05.2021
Learning Coordinator (NGO) Volunteering
Paramilitary Forces
10.2016 - 11.2017
Transaction Risk Investigator
Amazon
04.2015 - 09.2015
Bachelor of Science - Microbiology
Osmania University
Master of Science - Business Analytics & Digital Media Design
South East Technical University
MBA -
International School of Business & Research
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