Sharanpreet Kaur Multani
Dublin
Summary
Experienced Project Management Professional with a proven track record of success in fast-paced environments. Demonstrated expertise in SaaS localization, healthcare claims processing, and Agile methodologies. Skilled in stakeholder coordination, risk management, and process optimization. Proficient in MS Excel, JIRA, Power BI, and SQL for efficient tracking, reporting, and automation. Strong communicator with a knack for driving efficiency, streamlining workflows, and ensuring timely project delivery.
Overview
10
10
years of professional experience
Work History
Authrization Coordinator
Relate Care
02.2024 - Current
- Reviewing and authorising medical insurance claims in alignment with Stanford Healthcare guidelines for efficient processing.
- Identifying claim recovery opportunities by analysing workflows and collaborating with clients to optimise processes.
- Managing cases to resolution, handling claim terminations, appeals, and ensuring compliance with industry standards.
- Maintaining knowledge of insurance policies and medical coding to ensure accurate claims processing and regulatory compliance.
- Collaborating with healthcare providers, insurers, and internal teams to assess claim validity and ensure accurate authorisations.
Project Coordinator
Vaco LLP
09.2021 - 06.2023
- Led SaaS localisation projects for Netflix, coordinating global teams and ensuring timely execution using TMS.
- Coordinated full lifecycle of localisation projects, from initial planning to final delivery, ensuring content was accurately adapted for global markets.
- Utilised JIRA, Agile, and Airtable for tracking deliverables, managing budgets, and resource allocation.
- Ensured clear communication across distributed teams to achieve on-time delivery and budget adherence.
- Leveraged SQL for data extraction, reporting automation, and solving localisation challenges through data insights.
- Managed and mentored project teams, ensuring alignment with organisational goals and fostering collaboration.
- Managed project risks and system changes, creating business specifications and providing insights using Power BI and Excel.
Project Coordinator
Deluxe Digital Studios
12.2017 - 05.2021
- Coordinated new client projects, ensuring seamless communication between clients, internal teams, and vendors while using agile methodologies to improve workflows and delivery times.
- Developed and maintained project plans, tracking tasks, timelines, and dependencies using PowerBI and Jira to optimise content localisation processes.
- Collaborated with translators, editors, and vendors to address resource allocation, linguistic, cultural, and technical challenges in the localisation process.
- Generated and maintained project documentation and trackers with Google sheets, Jira, and Asana for ongoing evaluation and process improvement.
- Attended production and client service calls, identifying opportunities for process optimisation and driving effective collaboration for timely delivery.
Learning Coordinator (NGO) Volunteering
Paramilitary Forces
10.2016 - 11.2017
- Designed and implemented educational programs aligned with institutional goals and curriculum development.
- Led workshops and training sessions for students and the community, adapting teaching methods to learner progress.
- Collaborated with community members, integrating their needs into programs and evaluating outcomes to enhance local teacher, leader, and volunteer skills.
- Developed and maintained program documentation to track progress, measure success, and ensure alignment with educational objectives and community needs.
Transaction Risk Investigator
Amazon
04.2015 - 09.2015
- Identified fraud patterns impacting Amazon's bottom line by analyzing transactions to detect potential fraudulent activities.
- Reviewed high-risk accounts and transactions, documenting findings and generating reports for escalation or action.
- Collaborated with data scientists to enhance fraud detection algorithms and took actions such as account suspension or case escalation.
Education
MSc - Business Analytics & Digital Media Design
South East Technical University
Master of Business Administration -
International School of Business & Research
Bachelor of Science - Microbiology
Osmania University
Skills
- Localization content management
- Project Management expertise
- Risk Assessment
- Agile Methodologies
- SQL
- Power BI
- G-Suite
- JIRA
- Six Sigma
- Microsoft Excel
- Data Visualization
Timeline
Authrization Coordinator
Relate Care
02.2024 - Current
Project Coordinator
Vaco LLP
09.2021 - 06.2023
Project Coordinator
Deluxe Digital Studios
12.2017 - 05.2021
Learning Coordinator (NGO) Volunteering
Paramilitary Forces
10.2016 - 11.2017
Transaction Risk Investigator
Amazon
04.2015 - 09.2015
MSc - Business Analytics & Digital Media Design
South East Technical University
Master of Business Administration -
International School of Business & Research
Bachelor of Science - Microbiology
Osmania University
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