Shanshan Liang
Dublin ,Ireland
Summary
I have strong communication , interpersonal and organisation skill . has ability to work as part of team and on one's own initiative . I am highly motivated individual with keen eye for details , good at numbers . looking for some practical experiences in accounting sector . and willing to keep studying in the future .
Overview
20
20
years of professional experience
Work history
shop owner
blue sea dry cleaner
Blackrock , ireland
06.2014 - Current
- Maintained customer details in excel to facilitate simplified communications including email marketing and advertising.
- do the weekly payroll for the staffs .keeping complete record of all the income and expenses for the business . prepare all the documents for the revenues .
- Strategically recruited and trained staff members to successfully manage store operations and generate sales.
- we started one shop to three branches .
- Swiftly resolved complex customer complaints to guarantee absolute customer satisfaction and generate repeat business.
senior bartender and waitress
Messrs maguire / JW sweetman
Dublin 2 , ireland
10.2003 - 05.2012
- Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems. End of day cash report .
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- organise and serving big party form drink to food .
Education
Diploma - accounting
accounting technician Ireland
Dublin 06/2021 -
bachelor of business (honours ) - business
Institute of business and technology
Dublin 09/2008 - 06/2012
diploma - Hospitality management
The institute of commercial management
Dublin 06/2006 - 06/2008
Skills
- Microsoft word , excel data entry
- surf account and payroll
- customer service skill
- Time management
- management skill
- communication skill
Languages
English
Fluent
Chinese (Mandarin)
Native
Timeline
shop owner
blue sea dry cleaner
06.2014 - Current
senior bartender and waitress
Messrs maguire / JW sweetman
10.2003 - 05.2012
Diploma - accounting
accounting technician Ireland
06/2021 -
bachelor of business (honours ) - business
Institute of business and technology
09/2008 - 06/2012
diploma - Hospitality management
The institute of commercial management
06/2006 - 06/2008