Shannon Burke
Celbridge,Kildare
Summary
Highly motivated and dedicated worker with varied experience across several fields; administration, marketing, customer service, retail and sales in food, merchandise and services. Resourceful and dedicated worker with excellent analytical skills and a demonstrated commitment to providing great customer service. Highly competent communicator skilled in multitasking and effectively communicating with others. Self-motivating and independent with the ambition to upskill.
Overview
8
8
years of professional experience
Work history
Store Assistant
Flying Tiger Copenhagen
2024.12 - 2026.08
- Responsible for daily store operations such as till management, stock-taking, janitorial and ad hoc duties.
- Received several commendations and positive reviews on customer service.
- Routinely met and succeeded sales targets.
TV extra
Amazon Prime
Wicklow, County Wicklow
2026.08 - 2026.11
- Showcased professional behaviour on set, contributing to smooth operation.
- Adapted to short-notice call times and remained focused throughout long hour days.
Bartender / Server / Kitchen Runner
Ivy & Vine
Celbridge, Kildare
2026.03 - 2026.08
- Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service.
- Communicated clearly with kitchen staff for seamless coordination of food orders.
- Created range of alcoholic and non-alcoholic mixed drinks for establishment guests.
- Adapted quickly to different situations maintaining efficiency even under pressure.
Deli Assistant
Nally's Supervalu
2022.01 - 2023.01
- Assisted management in their daily responsibilities while operating a busy deli, often standing in for management where needed
- Trained and supervised all new staff, ensuring all procedures were taught and followed correctly & individually assessing their aptitude to find their best position on the team
- Operated industry-standard kitchen equipment and food safety certified with knowledge of health & safety protocol.
- Maintained customer satisfaction in a fast-paced environment that demanded multi-tasking in back of house & front of house duties, all while maintaining a high quality of products consistently.
Public Relations Consultant / Manager
Van Duijnhoven Digital Services
2021.01 - 2022.01
- Managed department calendars and rotas, alongside roadmaps in coordination with Department Head and CEO.
- Prepared and distributed reports, presentations, and other relevant materials such as advertising campaigns, staff quotas, PR drives etc.
- Appointed to train in all new staff and delegate tasks to fellow colleagues, offering continuous advice, mentorship, and guidance on duties and best practice
- Maintained regular post schedule on social medias.
Secretary
Straffanwan Technical Services
2019.01 - 2022.01
- Manage the schedules and calendars of the CEO and other key consultants.
- Coordinate and schedule meetings and conferences with staff and clientele.
- Prepare and distribute meeting agendas, minutes, and other relevant materials.
- Handle confidential information and documents with discretion and maintain their proper organization.
- Experienced with MS Office (Powerpoint, Sheets, Excel, Word) and IT literate, trained in computer security.
Education
St Wolstan's Community School
ITEC LEVEL 2 - Cosmetology
Scoil Mhuire Community School
Skills
- ITEC Level 2; Cosmetology & Food Safety Certified
- Secretarial & Administration experience
- Retail & Customer Service / PR
INDEPENDENT ARTIST
For the past couple of years, I have been working as an online independent artist to refine my skills both in practical art and as an entrepreneur, as a hobby and a career pursuit to upskill for professional appeal. It has taught me a varied number of skills atop my own developed from career experience; IT literacy, MS Office proficiency, time management, self-marketing, advertising, sales, customer service, secretarial duties, administration, and the ability to multi-task under time constraints and daily targets.
Timeline
TV extra
Amazon Prime
2026.08 - 2026.11
Bartender / Server / Kitchen Runner
Ivy & Vine
2026.03 - 2026.08
Store Assistant
Flying Tiger Copenhagen
2024.12 - 2026.08
Deli Assistant
Nally's Supervalu
2022.01 - 2023.01
Public Relations Consultant / Manager
Van Duijnhoven Digital Services
2021.01 - 2022.01
Secretary
Straffanwan Technical Services
2019.01 - 2022.01
ITEC LEVEL 2 - Cosmetology
Scoil Mhuire Community School
St Wolstan's Community School