Summary
Overview
Work history
Education
Skills
Accomplishments
References
Certification
Timeline
Generic

Shannon Boland

Thurles,Ireland

Summary

I hold a BSc in Food Science & Innovation and I am currently completing a Master's in International Business, reflecting my transition from a technical background into the dynamic world of business. My academic foundation has equipped me with strong analytical and problem-solving skills, while my postgraduate studies have expanded my understanding of global markets, strategy, and commercial thinking. Alongside my studies, I've worked part-time in administrative and technical roles, gaining hands-on experience in client communication, operational coordination, and process management. I am now seeking a full-time opportunity where I can apply my combined scientific and business expertise, contribute meaningfully to a team, and continue to grow professionally within a forward-thinking organisation.

Overview

2
2
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Clinic Administrator (Part Time)

Tomás Ryan Physiotherapy Clinic
Thurles
10.2024 - Current
  • Manage patient bookings and appointment scheduling via phone, email, and online booking system.
  • Handle all incoming calls and email enquiries in a professional and efficient manner.
  • Send out appointment reminders and follow-up communications to clients.
  • Oversee day-to-day administrative tasks including invoicing and bill payments.
  • Maintain accurate patient records and ensure GDPR compliance.
  • Order and manage clinic supplies, monitor stock levels, and liaise with suppliers.
  • Ensure smooth front-desk operations and provide a welcoming environment for patients.

Microbiology Laboratory Analyst

Tipperary Co-Operative
Tipperary Town
09.2023 - 09.2024
  • Conducted microbiological testing on dairy products and raw materials to ensure compliance with food safety standards.
  • Performed routine analysis including total bacterial count, coliform, yeast and mould, and pathogen detection.
  • Prepared and maintained sterile media, reagents, and lab equipment according to SOPs.
  • Recorded and analysed test results, reporting any deviations to quality assurance.
  • Maintained detailed documentation and ensured traceability of all lab activities.
  • Adhered to strict hygiene, quality control, and health & safety protocols.
  • Supported internal audits and external inspections (e.g. BRC).

Assistant Technical Coordinator

Eurofins Food Testing Ltd.
Little Island, Cork
05.2023 - 09.2023
  • Coordinated testing workflows between laboratory teams and clients to ensure timely delivery of results.
  • Acted as a key point of contact for client queries, providing clear and professional technical support.
  • Assisted in the preparation and delivery of client reports and Certificates of Analysis.
  • Ensured data accuracy and consistency in line with quality and regulatory standards.
  • Maintained detailed records of client requirements and testing protocols for traceability.

Education

Masters - International Business

South East Technological University
Waterford
09.2024 - 08.2025

Bachelor of Science - Food Science & Innovation

South East Technological University
Waterford
09.2019 - 05.2023

Skills

  • Communication & Interpersonal Skills
  • Organisation & Time Management
  • Problem Solving
  • Administration & Operational Support
  • Team Collaboration
  • Adaptability & Flexibility
  • Attention to Detail

Accomplishments

  • Participated in international business negotiations training in Brest Business School, France (March 2025)
  • Overall winner of Food Innovation & Entrepreneurship Award with Barry's Tea social media campaign in 2022.

References

1. Mrs. Rachel O'Dowd
Food Innovation & Entrepreneurship Lecturer
South East Technological University, Cork Road, Co. Waterford

Phone: (087) 746 3010

2. Mrs. Mary O'Driscoll

Eurofins Food Testing Ireland, Inchera, Hoffman Park, Co.Cork

Phone: (087) 313 3871

Certification

Full Irish Driving Licence.

Completed ECDL training.

Completed manual handling training.

Timeline

Clinic Administrator (Part Time)

Tomás Ryan Physiotherapy Clinic
10.2024 - Current

Masters - International Business

South East Technological University
09.2024 - 08.2025

Microbiology Laboratory Analyst

Tipperary Co-Operative
09.2023 - 09.2024

Assistant Technical Coordinator

Eurofins Food Testing Ltd.
05.2023 - 09.2023

Bachelor of Science - Food Science & Innovation

South East Technological University
09.2019 - 05.2023

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Shannon Boland