A highly experienced and adaptable professional with over 8 years in the automotive service industry, including leadership roles in workshop supervision, parts management, and service coordination. Proven ability to manage daily yard and workshop operations, supervise teams, and maintain efficient workflows both on-site and nationwide. Skilled in organizing inventory, overseeing logistics, and using digital systems for scheduling, timekeeping, invoicing, and customer communication. Strong background in customer service, staff coordination, and maintaining safe, clean working environments. Demonstrates initiative in developing online parts platforms and managing eCommerce operations, including shipping logistics throughout Europe.
Supervise workshop staff and mechanics in daily operations on-site and nationwide.
Manage staff schedules, workloads, and timekeeping using digital tracking systems.
Oversee tools, materials, and equipment in the on-site store to ensure readiness.
Handle invoicing, collections, and account management across credit and pro forma clients.
Coordinate service logistics with local teams and our international office in China.
Manage and update company website and eCommerce shop; ship parts across Europe.
Report operational updates and staff issues to senior management.
Support safe working practices and maintain workshop cleanliness and order.