Summary
Overview
Work history
Education
Skills
Timeline
Generic

Shane Stewart

Tagoat,County Wexford

Summary

A highly experienced and adaptable professional with over 8 years in the automotive service industry, including leadership roles in workshop supervision, parts management, and service coordination. Proven ability to manage daily yard and workshop operations, supervise teams, and maintain efficient workflows both on-site and nationwide. Skilled in organizing inventory, overseeing logistics, and using digital systems for scheduling, timekeeping, invoicing, and customer communication. Strong background in customer service, staff coordination, and maintaining safe, clean working environments. Demonstrates initiative in developing online parts platforms and managing eCommerce operations, including shipping logistics throughout Europe.

Overview

11
11
years of professional experience
5
5
years of post-secondary education

Work history

Parts & Service Manager

Goff Agri & DGM Machinery
Wexford, County Wexford
08.2023 - Current

Supervise workshop staff and mechanics in daily operations on-site and nationwide.
Manage staff schedules, workloads, and timekeeping using digital tracking systems.
Oversee tools, materials, and equipment in the on-site store to ensure readiness.
Handle invoicing, collections, and account management across credit and pro forma clients.
Coordinate service logistics with local teams and our international office in China.
Manage and update company website and eCommerce shop; ship parts across Europe.
Report operational updates and staff issues to senior management.
Support safe working practices and maintain workshop cleanliness and order.

Parts advisor

Top Parts
Wexford, County Wexford
05.2019 - 08.2021
  • Managed supply and demand of parts for diverse clients, including mechanics and public.
  • Utilised various systems for parts lookup using VIN and OEM numbers to ensure accuracy.
  • Oversaw parts ordering and inventory management to guarantee timely delivery of correct parts.
  • Ensured transparent pricing structures for customers to enhance satisfaction.
  • Handled accounts related to billing and collections, facilitating seamless customer transactions.

Mechanic

NCRS
Enniscorthy, County Wexford
01.2015 - 01.2019
  • Serviced, diagnosed, and repaired vehicle faults to ensure optimal performance.
  • Communicated technical information clearly to customers for enhanced understanding.
  • Prepared vehicles for NCT, adhering to all regulatory requirements.
    Identified complex faults and provided accurate assessments with realistic timelines.

Education

Leaving Certificate - Leaving Certificate

Bridgetown VOC
Wexford, County Wexford
09.2006 - 05.2011

Skills

  • Customer Communication: Ability to clearly explain technical issues and repair solutions to customers, ensuring they understand the process and timelines
  • Parts Management: Proficient in managing parts inventory, sourcing parts using VIN and OEM numbers, and ensuring correct and timely delivery for repairs
  • Parts Ordering & Supply Chain: Skilled in parts ordering from local and international suppliers, including managing stock levels and shipping logistics
  • Billing & Accounts Management: Capable of handling customer orders, invoicing, billing, and collections efficiently and accurately
  • Team Coordination & Logistics: Expertise in coordinating repair processes, managing service schedules, and overseeing technician requirements
  • Multitasking & Organizational Skills: Ability to multitask, such as repair coordination, parts management, and customer service, to ensure smooth operations
  • Inventory Control: Proficient in tracking parts inventory and minimizing delays in the repair process by optimizing stock management

Timeline

Parts & Service Manager

Goff Agri & DGM Machinery
08.2023 - Current

Parts advisor

Top Parts
05.2019 - 08.2021

Mechanic

NCRS
01.2015 - 01.2019

Leaving Certificate - Leaving Certificate

Bridgetown VOC
09.2006 - 05.2011
Shane Stewart