Shane McLaughlin
Beaumount Woods,Dublin
Summary
Experienced Server bringing enthusiasm, dedication and exceptional work ethic. Trained in customer service with knowledge of Modern and Continental cuisine. Highly versatile and adaptable to fast-paced, changing environments.
Gifted individual with superior people skills and appreciation for great wine and cocktails. Knowledgeable in food allergies, sensitivities and intolerances. Pursing part-time Waiter position with seasonal establishment.
Outgoing Waiter eager to assist team and willing to take on any task. Experienced at helping guests feel welcome while responding to questions in friendly and knowledgeable manner. Brings 2 years of fine dining experience.
Overview
2
2
years of professional experience
Work History
Barista and Server
Stewart Norris
Moville , Donegal
2021.06 - 2023.01
- Fulfilled personalised orders with speciality milk options, meeting strict dietary requirements.
- Maintained clean, organised cafe workspaces, enabling co-workers to readily locate required supplies.
- Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.
- Warmly greeted and served customers, promptly processing payments to minimise wait times.
- Prevented serving errors by recording orders accurately and communicating clearly with kitchen staff.
- Checked on tables to ensure guest satisfaction, anticipated additional needs and happily fulfilled additional requests.
Bartender waiter
Colm Kelly
Greencastle , Donegal
2022.06 - 2022.12
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Served guests promptly to ensure food remained at proper temperatures.
- Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
- Provided outstanding customer experience, pairing certain wine and beer beverages to match menu selections and budgetary concerns.
- Greeted new customers, explained restaurant procedures, handed out menus and took drink orders.
- Ensured guests left with positive impression of restaurant, helping to promote repeat business.
- Checked on tables to ensure guest satisfaction, anticipated additional needs and happily fulfilled additional requests.
Education
Bachelor of Arts - Media Studies With French
Dublin City University
Dublin, Ireland 10/2021 -
Leaving Certificate -
Moville Community College
Donegal, Ireland 09/2015 - 06/2020
Skills
- Up-selling
- Active listening
- Speedy and efficient
- Food running
- Hospitality service expertise
Languages
English
Native
French
Advanced
Irish
Upper intermediate
Timeline
Bartender waiter
Colm Kelly
2022.06 - 2022.12
Barista and Server
Stewart Norris
2021.06 - 2023.01
Bachelor of Arts - Media Studies With French
Dublin City University
10/2021 -
Leaving Certificate -
Moville Community College
09/2015 - 06/2020
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