Shane Dunne
Co. Dublin
Summary
A highly driven, pro-active individual with an analytical approach to work. Astute in identifying operational
requirements, creating solutions and implementing plans, with demonstrated expertise in middle-office
functions; providing essential support to various equity trading desks. Exceptional interpersonal and problem solving skills, with a proven track record and commitment to delivering value and upholding high industry standards
Overview
9
9
years of professional experience
Work History
Senior Analyst - Securities Core Trading
Bank of America Merrill Lynch
Co. Dublin
08.2022 - Current
- Oversaw and managed the booking of High-Touch, Low-Touch and Portfolio Trading, prioritising efficiency and regulatory compliance
- Assessed current workflows and devised strategic measure to boost effectiveness and reduce risk exposure
- Readily supplied mentorship and training to junior team members, fostering growth
- Applied root cause analysis techniques to promptly and successfully troubleshoot intricate operational problems
- Collaborated with cross-functional teams on multidisciplinary projects
- Implemented and updated training materials and procedure manuals to educate colleagues on new or revised operational procedures
- Facilitated discussions with subject matter experts to understand business needs and strengthen service delivery
- Generated and analysed comprehensive reports on trade activity, settlement status and operational metrics, offer valuable insights to senior management for strategic decision making and continuous improvement initiatives
Analyst - Securities Core Trading
Bank of America Merrill Lynch
Co. Dublin
08.2021 - Current
- Managed the booking of portfolio trade allocations and monitored client confirmations, ensuring accuracy and timeliness
- Provided dedicated middle office support to the London/AMRS trading desks, utilising my expertise in operational risk, client money protection and funding to facilitate prompt allocation, confirmation and settlement of trades
- Handled client communications and inquiries promptly and knowledgeably , fostering positive relationships and addressing concerns effectively
- Resolved and escalated unmatched trades for EMEA priority clients settling in European markets such as Blackrock, drawing upon my market experience and in-depth knowledge of equity products
- Utilised OMGEO CTM and various internal systems to monitor live risk
- Escalated and reported problems to products specialists and technical support teams when necessary, facilitating swift resolution and minimising risk
- Conducted client fails reporting, maintain compliance with regulatory requirements and internal protocols
Computing Assistant/Computer Lab Attendant
University of Limerick
Co. Limerick
08.2020 - 07.2021
minimising Assisted Service Delivery staff with various projects as required
Ensured Lab Clusters were tidy and displayed current schedules and notices.
Reported and escalated known issues to the Service Desk Manager for prompt resolution
Bar & Banqueting Team Member
Ballyseede Castle
Co. Kerry
07.2019 - 12.2020
- Delivered exceptional customer service by providing prompt and friendly service, anticipating needs, and resolving any issues, resulting in high customer satisfaction ratings
- Ensured cleanliness of all food and beverage areas, including bar stations, glassware, and utensils, resulting in positive health inspection scores
- Followed cash handling procedures accurately, including processing payments and balancing the cash register at the end of each shift, resulting in zero discrepancies
- Conducted regular stock takes to monitor inventory levels, restocking as needed, and ensuring accurate record-keeping, leading to efficient inventory management
- Remained calm during busy shifts or customer complaints, resolving issues professionally and providing guidance to team members, ensuring smooth operations
- Maintained a professional appearance and adhered to dress code and grooming standards, enhancing the establishment's brand image and creating a positive impression with customers
Clerical Officer - Planning Department
Kerry County Council
Co.Kerry
05.2018 - 01.2019
- Delivered accurate information on planning applications to area planners and the public, improving transparency and efficiency in the planning process
- Developed and implemented a planning application monitoring system, significantly enhancing the efficiency of processing and validating applications
- Assisted area planners and the public by providing current and historical data on planning applications, ensuring informed decision-making
- Managed daily operations, including opening and closing the office, ensuring security, and handling cash transactions
- Calculated, issued, and processed statements of fees for all planning applications, ensuring accurate financial records and compliance with regulatory requirements
Maintenance Employee
Earl Of Desmond
Co. Kerry
04.2015 - 08.2018
- Conducted regular maintenance checks to ensure optimal functionality of heating and cooling systems, lighting, and other equipment
- Responded promptly to guest requests and concerns, including setting up rooms for meetings and events within tight deadlines, enhancing guest satisfaction
- Performed a wide range of maintenance tasks, such as repairing furniture, painting walls, and addressing minor electrical and plumbing issues
- Developed adaptability and confidence through physically demanding work, including climbing ladders, lifting heavy objects, and navigating tight spaces
- Maintained a high standard of upkeep throughout the property, contributing to the hotel's overall efficiency and increase in guest satisfaction ratings
- Leveraged communication skills to coordinate with team members and ensure timely resolution of maintenance issues
Education
Master of Science - Financial Services
University of Limerick
Co. Limerick, Ireland 08-2021
Bachelor of Arts - Economics & Sociology (Double Major)
University of Limerick
Co. Limerick, Ireland 05-2020
Skills
- Client Relationship Management
- Technology Proficiency
- Process Improvement
- Problem Solving
- Compliance and Regulatory Knowledge
- Data Analysis
- Risk Management
- Trade Processing Expertise
- Project Management
- Interpersonal Communications
References
References available upon request.
Timeline
Senior Analyst - Securities Core Trading
Bank of America Merrill Lynch
08.2022 - Current
Analyst - Securities Core Trading
Bank of America Merrill Lynch
08.2021 - Current
Computing Assistant/Computer Lab Attendant
University of Limerick
08.2020 - 07.2021
Bar & Banqueting Team Member
Ballyseede Castle
07.2019 - 12.2020
Clerical Officer - Planning Department
Kerry County Council
05.2018 - 01.2019
Maintenance Employee
Earl Of Desmond
04.2015 - 08.2018
Master of Science - Financial Services
University of Limerick
Bachelor of Arts - Economics & Sociology (Double Major)
University of Limerick
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