Shan Fernando
Venice,Italy
Summary
"Motivated and detail-oriented Business Information Systems undergraduate with a foundation in data analysis, business process optimization, and IT solutions. Experienced in customer service and administrative roles, with excellent communication and problem-solving skills. Seeking an opportunity to apply my technical expertise and business acumen in a dynamic, growth-oriented environment."
Overview
3
3
years of professional experience
Work History
Receptionist (all rounder)
Hotel al Graspo de Ua
venice, italy
02.2022 - 09.2023
- Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
- Collaborated with team members in organising company events; enhancing team cohesion and morale building activities.
- Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
- Solved administrative and customer service issues with knowledgeable assistance and friendly support.
Receptionist
Hotel al Canal Regio
venice, italy
02.2022 - 09.2023
- Ensured the availability of up-to-date content on company brochures and promotional material for prospective clients' use.
- Coordinated office supplies orders to keep necessary materials available at all times.
- Upheld confidentiality with sensitive information handling procedures.
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
- Represented company and promoted brand with exceptional service and presentation.
Kitchen staff member
Xi'an street food
Galway, County Galway
02.2024 - Current
- Excelled in collaborative teamwork with individuals from diverse national and cultural backgrounds, fostering effective communication and mutual understanding.
- Demonstrated teamwork by assisting fellow staff during peak hours.
- Cleaned utensils and equipment to maintain hygiene standards.
- Managed time effectively during busy periods for optimal productivity.
Education
Bachelor of Science - Business Information Systems
University of Galway
Galway 09/2023 -
Loyola College
NegomboSkills
- Project Management
- Digital Marketing & E-commerce
- Customer Service
- Flexible
- Reliable punctuality
- Problem-solving
Affiliations
- "I served as the Senior Corporal of my school's Army Cadet Western Band as a saxophone player. I attended the National Cadet Corps assessment camp in Rantabe three times and we achieved second place in the All-Island Band Competition in 2017."
References
References available upon request.
Timeline
Kitchen staff member
Xi'an street food
02.2024 - Current
Receptionist (all rounder)
Hotel al Graspo de Ua
02.2022 - 09.2023
Receptionist
Hotel al Canal Regio
02.2022 - 09.2023
Bachelor of Science - Business Information Systems
University of Galway
09/2023 -
Loyola College
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