Shamil Akkiiev
Tralee
Summary
Dynamic kitchen professional with extensive experience at Mriya Resort & SPA, excelling in food safety and customer service. Proven ability to enhance operational efficiency through effective problem-solving and time management. Recognized for maintaining high cleanliness standards and delivering exceptional dining experiences, ensuring guest satisfaction at all times.
Overview
4
4
years of professional experience
Work History
Kitchen Porter, Waiter Manager
Mriya Resort & SPA
Opolzneve
2021.02 - 2022.08
- Carried out regular maintenance tasks on kitchen equipment.
- Conducted daily cleaning duties such as scrubbing down counters, stoves and ovens.
- Received deliveries of food items from suppliers and unloaded them into the appropriate storage areas.
- Resolved customer complaints in a polite manner according to company policy.
- Participated in banquets or catering functions held outside restaurant premises.
- Inspected dining room area regularly for cleanliness and adherence to safety standards.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
Dishwasher, Cleaner, Waiter
Children's camp "Mandaryn"
Peschanoye
2019.11 - 2020.12
- Conducted daily cleaning duties such as scrubbing down counters, stoves and ovens.
- Stocked shelves with dry goods for use by cooks and chefs.
- Ensured that all dishes were served at the correct temperature and garnishes were properly presented on plates.
Waiter, Cleaner
Children's camp "Artek"
Gurzuf
2018.07 - 2019.10
- Brought food and beverages to tables in a timely manner.
- Provided excellent customer service by anticipating guest needs and responding promptly to requests.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
Education
ICT (Information And Communication Technologies) - QQI Level 4
Kerry College
Co Kerry, Tralee, Clash Road Campus2025-05
General Learning - QQI Level 3
Kerry College
Co Kerry, Tralee, Clash Road Campus2024-05
Skilled in Hospitality - Skill Enhancement
MTU ( Munster Technological University )
Co Kerry, Tralee, Dromtacher2023-07
Skills
- Food safety
- Customer service
- Dish Machine Operation
- Health and safety
- Sanitizing protocols
- Organizational strengths
- Problem solving
- Time management
Languages
Russian
First Language
English
Intermediate (B1)
B1
Ukrainian
Proficient (C2)
C2
Timeline
Kitchen Porter, Waiter Manager
Mriya Resort & SPA
2021.02 - 2022.08
Dishwasher, Cleaner, Waiter
Children's camp "Mandaryn"
2019.11 - 2020.12
Waiter, Cleaner
Children's camp "Artek"
2018.07 - 2019.10
ICT (Information And Communication Technologies) - QQI Level 4
Kerry College
General Learning - QQI Level 3
Kerry College
Skilled in Hospitality - Skill Enhancement
MTU ( Munster Technological University )