SHAJAN MANO
Tiruchirappalli
Summary
Experienced Senior US IT Recruiter with over 8+ years of expertise in technical recruitment, talent acquisition, and business operations. Successfully sourced, screened, and placed top IT talent for W2 and C2C roles across various industries. Proficient in client relationship management, ATS tools, and process automation. Demonstrated ability to optimize hiring pipelines, reduce time-to-fill, and enhance candidate engagement. Seeking a Lead Recruiter role to leverage strategic hiring initiatives, mentor teams, and scale recruitment operations for business growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior US IT Recruiter
VDart
10.2024 - Current
- In my role at VDart, I manage the entire recruitment lifecycle for our client, Randstad, which serves as our implementation partner
- Leveraging my prior two years of experience with Randstad, I have established direct client relationships, enabling me to effectively handle end-to-end recruitment operations for this account
- Sourcing, screening, shortlisting, interviewing, and following up with candidates for both W2 and C2C opportunities provided by Randstad via their iLabour portal
- Successfully built strong connections within Randstad, ensuring a direct communication channel for timely feedback and improved submission success rates
- Responsible for submitting candidates through Randstad's iLabour portal, while collaborating closely with senior recruiters from Randstad to share all submission details
- When VDart initially secured the Randstad account, there was no structured process in place
- I was brought in to establish and build this account from the ground up
- Despite initial challenges, I have successfully developed it into a high-functioning pipeline with consistent Client submissions and Interviews
- Ensuring all C2C candidate documents are thoroughly verified and genuine before submission to maintain high hiring standards
- Working closely with Randstad recruiters to ensure prompt feedback on submissions and continuously improving the recruitment process for better efficiency and success rates
- Oversee full-cycle IT recruitment for diverse roles, including cybersecurity, cloud computing, software development, and enterprise architecture
- Utilize LinkedIn Recruiter, Monster, Dice, Ceipal and Career Builder for talent acquisition and pipeline development
- Collaborate with hiring managers to analyze job requisitions, refine job descriptions, and ensure compliance with industry standards
Business Development Manager
Nathans Sweets
01.2024 - 10.2024
- Led business expansion strategies, improving customer engagement
- Managed marketing, sales, and supply chain operations
- Created social media content, enhancing digital reach
- Developed strong relationships with corporate clients and institutions
- Identified and pursued new business opportunities to expand the customer base
- Built and maintained strong relationships with customers to drive brand loyalty
- Developed and executed strategic sales plans, consistently exceeding monthly revenue targets
- Researched industry trends, market developments, and competitor activities to optimize business strategies
- Ensured strict hygiene and quality control standards in-store operations
- Created digital content for social media twice a week, enhancing online engagement and brand visibility
- Positioned the company as a premier choice for Indian sweets and bakery products through strategic marketing
- Cultivated connections within the local community, strengthening brand awareness and customer engagement
- Conducted visits and secured partnerships with schools and institutions, increasing bulk orders
Technical Recruiter
Randstad Digital
02.2022 - 01.2024
- Conducted full-cycle recruitment for federal, defense, and enterprise IT clients
- Leveraged Boolean search, ATS tools, and networking for candidate sourcing
- Ensured requisition compliance with hiring managers
- Utilized internet resources, social media, and networking to attract a diverse pool of qualified candidates
- Conducted comprehensive screening to identify the best-fit candidates for various roles
- Led structured interviews to assess candidates' qualifications, experience, and cultural fit
- Effectively presented top candidates to hiring managers, highlighting their strengths
- Partnered with hiring managers, conducting intake meetings to understand recruitment needs
- Maintained clear communication and feedback loops to ensure client satisfaction
- Oversaw the entire recruitment process, including interview coordination, reference checks, and offer negotiations, ensuring a smooth and efficient hiring experience
- Developed innovative sourcing strategies using cold calling, social media, referrals, and networking
- Adapted quickly to changing hiring demands in a dynamic environment
- Reduced time-to-fill by 35%, improved candidate satisfaction, and contributed to diversity hiring initiatives
- Leveraged data-driven insights to optimize recruitment strategies
Customer Support Associate
Tech Mahindra (Amazon Logistics Team)
06.2021 - 02.2022
- Acted as an intermediary between drivers and customers to ensure timely deliveries
- Resolved order-related concerns, enhancing customer satisfaction
Customer Service Representative
Concentrix (Etisalat UAE)
09.2020 - 04.2021
- Delivered technical support and account management services
- Achieved a 95% customer satisfaction rating
Accounts Receivable Analyst
AGS Health (US Process)
09.2017 - 11.2019
- Managed accounts receivable processes for top US healthcare providers
- Reduced outstanding claims by 20%
Customer Support Executive
Aegis Global (Reliance)
02.2016 - 12.2016
- Conducted customer identity verification for telecom services
- Enhanced data security measures, reducing fraudulent activations by 15%
Education
Bachelor's Degree - Plant Biology & Plant Biotechnology
Madras Christian College
01.2015
Skills
- LinkedIn Recruiter
- Monster
- Bullhorn
- Xplore
- Dice
- Career Builder
- Ceipal
- Social Media Recruiting
- Applicant tracking systems
- Candidate Engagement
- Excel
- Word
- PowerPoint
- Screening resumes
- Social media recruiting
- Onboarding processes
- Client management
- Boolean search techniques
- Candidate sourcing
https://www.linkedin.com/in/shajan-mano-64419a212/
Certification
Information Security Awareness Training (VDart), Comprehensive knowledge of security best practices in IT environments.
Languages
English
Native or Bilingual
Tamil
Native or Bilingual
Hindi
Native or Bilingual
Telugu
Professional Working
Malayalam
Professional Working
Technical Skills
LinkedIn Recruiter, Monster, Bullhorn, Xplore, Dice, Career Builder, Ceipal, Boolean Search, Social Media Recruiting, Candidate Engagement, Excel, Word, PowerPoint
Timeline
Senior US IT Recruiter
VDart
10.2024 - Current
Business Development Manager
Nathans Sweets
01.2024 - 10.2024
Technical Recruiter
Randstad Digital
02.2022 - 01.2024
Customer Support Associate
Tech Mahindra (Amazon Logistics Team)
06.2021 - 02.2022
Customer Service Representative
Concentrix (Etisalat UAE)
09.2020 - 04.2021
Accounts Receivable Analyst
AGS Health (US Process)
09.2017 - 11.2019
Customer Support Executive
Aegis Global (Reliance)
02.2016 - 12.2016
Bachelor's Degree - Plant Biology & Plant Biotechnology
Madras Christian College
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