Shairin Gomes
Straffan,KE
Summary
With a proven five-year background in QA, including three years with Medihive, I've cultivated a skill set dedicated to delivering exceptional results. At Medihive, I've prioritized maintaining impeccable software quality standards while nurturing robust client relationships, playing a vital role in project success.
Thriving in dynamic environments, I excel at adapting to challenges and driving growth with a proactive, results-driven approach. With meticulous attention to detail, effective time management, and strong problem-solving abilities, I efficiently manage multiple projects with precision.
My expertise in planning test schedules, resolving bugs, and ensuring technical precision underscores my commitment to excellence. I'm eager to leverage my experience and contribute to your team's continued success
Overview
8
8
years of professional experience
1
1
Certification
Work History
Quality Assurance Engineer
Medihive
11.2020 - Current
- Collaborated with product owners to understand intended functionality.
- Worked closely with development teams, Business Analyst/PO, Project Managers, DevOps, and Principal Architects to enhance software stability and functionality.
- Established effective communication channels between QA, development, and project management teams.
- Trained new QA engineers on best practices and company procedures.
- Met tight deadlines to fulfill client demands and project timelines.
- Demonstrated new product features to project stakeholders.
- Assessed program capabilities and testing demands with developers and project managers.
- Designed and executed comprehensive test plans to reduce defect rates.
- Conducted root cause analysis for defects to improve production processes.
- Implemented rigorous testing procedures to enhance product quality.
- Evaluated product compliance with design standards and customer needs.
- Operated under Agile and Scrum frameworks for efficient project delivery.
- Managed bug tracking systems for timely issue resolution.
- Supported successful product launches through pre-release testing activities.
- Successfully delivered projects with minimal live bug rates, ensuring high-quality software deployment and client satisfaction
- Ensured timely delivery of high-quality products through cross-functional coordination.
- Checked logs and configurations to uncover root causes of problems.
- Automated repetitive testing tasks to increase productivity.
- Provided recommendations for software performance and usability improvements.
- Proposed development and testing enhancements to boost overall product quality.
Software Test Engineer
Tech Mahindra
07.2016 - 06.2018
- Contributed to successful software launches by rigorously validating features throughout development lifecycle, exceeding client expectations.
- Mentored junior testers, enhancing overall team knowledge and capabilities.
- Provided valuable feedback on software usability during design reviews, improving user experience.
- Conducted thorough security and accessibility testing for regulatory compliance.
- Streamlined testing processes with reusable test scripts and templates, increasing team efficiency.
- Analyzed post-release reviews to drive process improvements and identify lessons learned.
- Managed defect tracking systems for efficient issue resolution, ensuring accurate documentation.
- Conducted regression testing and provided observations to the development team, directing regression testing teams as needed.
- Participated in training sessions to improve software knowledge and communicated risks associated with test execution.
- Advised developers on database, performance, and other issues, monitoring bug resolution progress and providing QA perspective throughout
Education
Master of Science - Cybersecurity
National College of Ireland
Dublin, Ireland01.2019
Bachelor of Computer Applications -
IP University
Delhi, India01.2015
Skills
- System Debugging
- White Box Testing / Black box testing
- Software Release and Versioning
- New Feature Testing
- API Testing Experience
- Test Automation (eg, Selenium)
- Mobile Testing (iOS, Android)
- Test Case Design and Execution
- Regression Testing Strategies
- Usability Testing
- Log Analysis
- Exploratory Testing
- Continuous Integration/Continuous Deployment (CI/CD)
- End-to-End Testing
- User Acceptance Testing (UAT)
- Test Planning and Strategy
- Defect Lifecycle Management
- Database Testing
Websites
Certification
- Certified Ethical Hacker (CEH), EC-Council, 08/01/20, 08/01/26
- Leadership Foundations, LinkedIn
Accomplishments
- Acknowledged and appreciated by clients for delivering exceptional service and exceeding expectations
- Received commendation from the CEO for exemplary performance and significant contributions to the company's success.
- Valued and respected by colleagues and leadership for professionalism, dedication, and a results-driven approach to work
- Sole QA Engineer alongside 7-8 developers, integrating quality assurance practices into development processes to ensure high-quality software releases
- Played a key role in improving user satisfaction and product performance through effective issue resolution
Timeline
Quality Assurance Engineer
Medihive
11.2020 - Current
Software Test Engineer
Tech Mahindra
07.2016 - 06.2018
Master of Science - Cybersecurity
National College of Ireland
Bachelor of Computer Applications -
IP University
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