Shah Furqan Ahmad

• Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
• Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
• Guided leaders and employees on company policies, programs, benefits and salary administration.
• Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
• Monitored and handled employee claims involving performance-based and harassment incidents.
• Led decision-making and implementation of HR policies, procedures, programs and functions..
• Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
• Recruited top talent to maximize profitability.
• Conducted thorough pre-screening interviews, effectively narrowing down candidate pools for hiring managers'' consideration.
• Partnered with external agencies when needed to fill hard-to-source roles quickly and efficiently.
• Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
• Assisted with writing job postings and job descriptions for boards.
• Conducted performance reviews and provided feedback to managers on employee performance.

Manage the following responsibilities

• Recruitment
• Operations
• HR Operation
• Training and Development
• Employees Engagement

Manage all the following responsibilities:

• Recruitment
• HR Operations
• Training and Development

Manage the following Responsibilities:

• Recruitment
• Sales
• Training and Development
• Store Operation
• New Store Setup
• Customer Grievances Handling