Shéa Brown
Summary
Proven team player and adept in housekeeping, I elevated guest satisfaction at An Chúirt Hotel through meticulous cleaning and efficient room turnovers. Skilled in customer service, I enhanced dining experiences at Royal City Korean. I demonstrate fluency in Gaeilge and the ability for creating welcoming environments at Molloy's Spar.
Overview
5
5
years of professional experience
Work History
Housekeeper
An Chúirt Hotel
07.2022 - Current
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Eliminated germs and minimized infection risk with expert bathroom
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Waiter
Royal City Korean
10.2022 - 05.2024
- Answered customers' questions, recommended items, and recorded order information.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Shop Assistant
Molloy's Spar
06.2019 - 06.2022
- Completed daily tasks accurately and on-time to support shop needs.
- Organized new stock.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Education
Bachelor of Arts - English And Irish
National University Of Galway
Galway, Ireland04-2027
Skills
- Teamwork
- Housekeeping
- Cleaning and organizing abilities
- Customer Service
- FLUENT IN [Gaeilge]
Timeline
Waiter
Royal City Korean
10.2022 - 05.2024
Housekeeper
An Chúirt Hotel
07.2022 - Current
Shop Assistant
Molloy's Spar
06.2019 - 06.2022
Bachelor of Arts - English And Irish
National University Of Galway
Similar Profiles
MURTAJA ALTAMEEMIMURTAJA ALTAMEEMI
Front office ( Receptionist ) & supervisor at OZO Hotel / Cordial hotel / Joy hotel / Diamond capsule hotel / The muse hotel / House 377 hotel / NL hotel / Max hotel / Downtown hotelFront office ( Receptionist ) & supervisor at OZO Hotel / Cordial hotel / Joy hotel / Diamond capsule hotel / The muse hotel / House 377 hotel / NL hotel / Max hotel / Downtown hotel
Nadine BakkenNadine Bakken
Banquet Supervisor at Hyatt Regency Hotel/Adobe Hotel/Edward HotelBanquet Supervisor at Hyatt Regency Hotel/Adobe Hotel/Edward Hotel
Beakal ChemedaBeakal Chemeda
Hotel Front Desk Agent at Architect Hotel, District Hotel, Eldon HotelHotel Front Desk Agent at Architect Hotel, District Hotel, Eldon Hotel