Serhii Samsonov
Kilkenny,County Kilkenny
Summary
I have 10 years of experience as a Barista.
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work history
Barista
Aroma Kava
Odessa, Ukraine
2015.02 - 2025.06
- Provided a welcoming atmosphere to customers, promoting return visits.
- Maintained cleanliness of the café area whilst preparing orders.
- Promoted seasonal beverages effectively increasing their uptake.
- Streamlined order taking process, reducing wait times for customers' convenience.
- Offered personalised beverage recommendations, enhancing customer rapport.
- Addressed any customer complaints or issues promptly, ensuring customer satisfaction.
- Performed cash handling duties accurately to maintain financial integrity.
- Upheld excellent relationships with regular clients fostering loyalty and repeat business.
- Demonstrated proficiency in operating espresso machines with precision and care.
- Trained new staff members on café operations, fostering teamwork and consistency.
- Collaborated with team members during busy periods improving workflow efficiency.
- Maintained and operated espresso machines, blenders and commercial coffee brewers.
- Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.
Education
Junior Specialist Diploma -
HIGHER EDUCATION ESTABLISHMENT ODESA MARITIME COLLEGE
ODESA 2016.09 - 2020.03
Skills
- Non-Dairy alternatives knowledge
- Cash register use
- Knowledge of coffee beans
- Responsibility acceptance
- Beverage presentation
- Recipe following precision
- Resilience during long shifts
- Efficient work pace
- Coffee grinding techniques
- Beverage preparation speed
Languages
English
Elementary (A2)
Russian
Native
Ukrainian
Native
Timeline
Junior Specialist Diploma -
HIGHER EDUCATION ESTABLISHMENT ODESA MARITIME COLLEGE
2016.09 - 2020.03
Barista
Aroma Kava
2015.02 - 2025.06