Sergiu Iulian Dima

• Cleaned counters, machines, utensils, and seating areas daily.
• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
• Maintained a clean and organized stockroom.

The roles that I occupied as part of the "Mobile group of gendarmes, Cluj-Napoca", varied throughout the years.

1. Mobile detachment for public order (in the first 2 years):

• ensuring, maintaining, or restoring public order and peace in the areas of responsibility.

• participation in various missions to maintain a favorable social climate (Untold Festival, Electric Castel Festival, public gatherings, high-risk football games).

2. Explosive detection dog handler, canine trainer (2 and a half years):

• taking care of the service dogs as well as the place where it spends time

• the daily training of the service dog on its area of specialization search as well the training of the dog handler

• participating in missions specific to the specialization search and detection of explosives, as well as ensuring a safe climate.

3. Senior technical petty officer, IT division (1 year and 4 months):

• checking and ensuring that all IT devices in the unit function correctly.

• fixing and maintaining of IT equipment both on the hardware and software side.

• installing and upgrading of applications required for each department of the unit.

• checking, managing and repairing network equipment as well as creating and tying up necessary networks.

• maintenance work for the units website using different programming languages (HTML, CSS, Javascript).

• resolving service tasks in a timely and efficient manner.

• stock and replenish the products necessary for each work day • preparing various culinary dishes

• ensuring a clean and organized work place