Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Serenella Giambelluca

Serenella Giambelluca

Summary

Service-oriented Cabin Crew Member known for high productivity and efficiency in task completion. Specialized skills include safety protocol compliance, emergency response readiness, and customer service excellence. Excel in communication, teamwork, and adaptability, ensuring passenger satisfaction and safety on every flight.

I'm now looking for an exciting new job for my professional and personal growth.

Overview

6
6
years of professional experience

Work History

Cabin Crew Member

Ryanair
Dublino, Ireland
12.2023 - Current
  • Performed cabin checks throughout the flight to ensure passenger comfort and safety requirements were met.
  • Greeted passengers and provided assistance with boarding, seating and stowing of carry-on luggage.
  • Responded promptly to customer complaints or requests for service during flights.
  • Demonstrated safety procedures for emergency situations and ensured compliance among passengers.

Event Assistant

Fondazione Collegio San Carlo, TedxModena, Motor Valley Fest, DIG Festival, Modena Smart Life
Modena
09.2018 - 12.2021
  • Provided customer service assistance before, during, and after events.
  • Monitored event progress to identify potential risks or issues that could arise.
  • Responded promptly to inquiries from guests or other stakeholders regarding event details.
  • Organized event materials such as signage, decorations, catering supplies, and audio-visual equipment.

Library Assistant

Fondazione Collegio San Carlo
Modena
09.2021 - 10.2021

Editorial Assistant

Anna Carlucci
Bari
07.2021 - 08.2021

Managed media content for the TV program "Il sogno del podio" aired on National television

Education

Diploma - Collegio per studenti di merito

Fondazione Collegio San Carlo
Modena
2022

High School Diploma -

Liceo Linguistico Vito Fornari
07-2017

Skills

  • Customer Assistance
  • Complaint Handling
  • Safety awareness
  • Passenger Assistance
  • Quality Control
  • Compliance and regulations
  • Emergency Procedures

Languages

Italian
First Language
English
Advanced (C1)
C1
Spanish
Intermediate (B1)
B1
French
Upper Intermediate (B2)
B2

Timeline

Cabin Crew Member

Ryanair
12.2023 - Current

Library Assistant

Fondazione Collegio San Carlo
09.2021 - 10.2021

Editorial Assistant

Anna Carlucci
07.2021 - 08.2021

Event Assistant

Fondazione Collegio San Carlo, TedxModena, Motor Valley Fest, DIG Festival, Modena Smart Life
09.2018 - 12.2021

Diploma - Collegio per studenti di merito

Fondazione Collegio San Carlo

High School Diploma -

Liceo Linguistico Vito Fornari
Serenella Giambelluca